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Senior People Operations Generalist

Senior People Operations Generalist owns HR day-to-day operations including benefits administration, onboarding/offboarding, compliance, employee relations, and lifecycle management using Rippling. Requires 4-7+ years experience, HRIS proficiency, multi-state compliance knowledge, and bachelor's degree.

165k – 190kSan Francisco, CAPeople OpsOnsite4+ YOE

About the role

What You’ll Do

Benefits & Perks Administration

  • Administer and continuously improve our benefits programs, serving as the primary point of contact for day-to-day employee support and vendor operations.
  • Support benefit enrollments alongside our broker, including employee communications, vendor coordination, and data accuracy in our HRIS.
  • Measure and iterate on employee feedback to continue to hone a competitive and highly utilized benefits and perks program.

Onboarding & Employee Lifecycle

  • Own the onboarding experience from offer coordination through the first 90 days, partnering with the Talent, IT, and Finance teams, as well as hiring managers.
  • Manage all employee lifecycle transactions in our HRIS (Rippling): onboarding, job changes, terminations, leaves of absence, and other milestones.
  • Build and run a seamless offboarding process, including documentation, hiring manager support, and exit interviews.

Compliance & HR Operations

  • Ensure Latent remains compliant with federal and state employment laws, including FMLA/CFRA, ADA, FLSA, and pay transparency requirements.
  • Maintain accurate and confidential employee records; own HR data integrity across our systems.
  • Develop, update, and communicate HR policies and the employee handbook as the company evolves.
  • Partner with team leadership, legal counsel, and outside advisors on employment matters, immigration support, and classification questions.

Employee Relations & Culture

  • Serve as a trusted, approachable resource for employees and managers on HR/policy questions and workplace concerns.
  • Support accommodations requests with discretion and consistency.
  • Help design and run employee engagement initiatives, including surveys, programs, and rituals.

What We’re Looking For

  • 4–7+ years of HR generalist or people operations experience, ideally at a fast-growing startup (Series A–D).
  • Solid working knowledge of California and New York state employment law and federal HR compliance requirements.
  • Hands-on experience with a modern HRIS. Rippling and Workday experience is a strong plus.
  • People analytics for basic decks and readouts, experience building dashboards is another plus.
  • Experience administering benefits programs, including open enrollment, and leaves of absence.
  • Experience writing and iterating upon policies, including a multi-state employee handbook.
  • Experience supporting an immigration and visa sponsorship program for foreign nationals working in the United States.
  • Comfort operating as a true generalist: you’ve done the full range of HR work, not just one slice of it.
  • Strong experience collaborating and leading change management with cross-functional stakeholders and managers, including Finance, Legal, and Business Operations.
  • Strong written and verbal communication skills; you can explain a complex policy clearly and handle a sensitive conversation with composure.
  • A bachelor’s degree or equivalent experience.

Skills

RipplingWorkdayHRISPeople AnalyticsCompliance (Fmla/Cfra/Ada/Flsa)Immigration/Visa SponsorshipEmployee HandbookBenefits AdministrationChange Management

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