Product Designer, AI Agents

What you'll own

• Design self-serve AI agent experiences that enable support and operations teams—not engineers—to configure, deploy, monitor, and improve AI agents.
• Shape new product areas from concept to launch. Clarify messy customer problems, explore solution directions, align the team, and ship experiences that customers use in production.
• Define interaction patterns for AI-backed support. Design durable primitives for building, observing, evaluating, and improving agents.
• Lead customer-centered discovery. Spend time with support teams, understand how they actually operate, and translate that into product decisions the whole team can rally around.
• Prototype quickly and concretely. Use Figma and AI tools to explore ideas, test flows, and make abstract agent behavior feel tangible.
• Raise the craft bar. Contribute to our design system, improve visual and interaction quality, and help make complex workflows feel clear and approachable.

What excites us

• 3+ years designing and shipping production B2B software. You're drawn to complex domains and can distill messy input from many people into clean, useful primitives, trading off simplicity and flexibility well.
• You can turn ambiguity into shipped product. You're comfortable starting with an unclear problem, finding the signal, framing the tradeoffs, and driving toward a high-quality launch.
• You're strong at systems and interaction design. You can design reusable patterns, think in primitives, and balance simplicity with flexibility as a product grows.
• Customer-driven. You love talking to users, you keep projects anchored to real needs, and you help others stay anchored too.
• You're a strong communicator. You communicate clearly in writing and conversation, and can bring customers, engineers, and teammates along with your thinking.
• You've designed products for non-technical operators and know how to make powerful systems approachable without sacrificing flexibility.

Nice to have

• You get into the code. You've used coding agents to build, prototype, or ship product experiences yourself, and you're eager to take advantage of tools that let designers own more of the path from idea to reality.
• AI fluency in practice. You're already using AI tools (Cursor, Claude, and whatever comes next) in your design workflow and have an informed view of what AI can and can't do today.
• Prior experience designing AI, agent, or conversational products. You've worked on products that involve AI-driven workflows, agent experiences, or human-AI interaction, and have developed intuition for designing around trust, transparency, and control.

Benefits

• Generous medical, dental, and vision benefits
• Flexible time off
• Monthly credits for professional development, general wellness, Assembled customers, and commuting
• Paid parental leave
• Catered lunches every day (M–F) and fully stocked SF office
• 401(k) plan enrollment