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Mission Deployment Lead, Intelligence Community

Leads deployment and adoption of AI-native cyber software for Intelligence Community users, mapping mission workflows, training operators, and translating field feedback into product improvements. Requires 5+ years IC cyber operations experience and active TS/SCI with Full Scope Polygraph.

VirginiaCustomer SuccessOnsite5+ YOE

About the role

What You’ll Own

  • Own mission adoption for IC users of Twenty’s products, moving teams from demo and pilot usage into recurring operational workflows.
  • Map real mission workflows across planning, targeting, execution support, assessment, collaboration, and reporting to Twenty capabilities.
  • Lead onboarding, hands-on training, working sessions, and enablement across the distinct workflows of operators and targeters based on your understanding of their unique needs and requirements.
  • Build and adapt playbooks, quick-start guides, and repeatable workflow patterns based on what works in real mission environments.
  • Maintain the field operating picture for each deployment: users, stakeholders, workflows, blockers, adoption signals, product requests, risks, next actions, and value stories.
  • Turn user feedback into clear product requirements, bug reports, workflow improvements, and engineering context.
  • Partner with product and engineering to test workflows, triage issues, validate fixes, and keep roadmap decisions grounded in mission reality.
  • Support demos, pilots, and expansion into adjacent teams where Twenty is already creating mission value. This is a mission adoption role, not a quota-carrying sales role.

Preferred Qualifications

  • 5+ years prior experience as a cyber operator, targeter, mission planner, or intelligence professional supporting real-world operational workflows in the Intelligence Community.
  • Direct experience with complex cyber operations, while supporting operators, targeters, mission leads, technical directors, and program stakeholders.
  • Working understanding of cyber mission workflows and how they intersect with intelligence production, planning, tasking, execution support, and assessment.
  • Ability to learn complex software quickly and explain it clearly to technical and non-technical users.
  • Experience with graph-based tools, link-analysis platforms, analytic platforms, BI tools, mission systems, or workflow software.
  • Strong written communication. You can turn ambiguous field input into concise requirements, action items, status updates, and executive-ready summaries.
  • Bias toward ownership in ambiguous environments.

Skills

Cyber OperationsTargetingMission PlanningGraph-Based ToolsLink-Analysis PlatformsAnalytic PlatformsBI ToolsMission SystemsWorkflow SoftwareAi-Native Software

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