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Lifecycle Marketing Manager

Build and optimize lifecycle marketing campaigns across email, push, and in-app channels to drive activation, retention, and monetization. Requires 3-7 years of lifecycle experience and strong analytical and cross-functional skills.

150k – 215kNew York, NYProduct MarketingOnsite3+ YOE

About the role

What You'll Do

  • Build, launch, and optimize email, push notification, and in-app messaging campaigns
  • Design customer journeys based on user behavior, acquisition source, lifecycle stage, and engagement patterns
  • Create lifecycle programs that drive activation, engagement, retention, resurrection, and monetization
  • Develop sophisticated segmentation strategies and personalized messaging frameworks
  • Analyze campaign performance and continuously optimize conversion and engagement metrics
  • Build automated customer journeys and scalable lifecycle infrastructure
  • Develop testing frameworks across messaging, timing, segmentation, and channel strategy
  • Identify gaps in the customer experience and proactively propose lifecycle solutions

What You Bring

  • 3–7 years of lifecycle marketing experience
  • Experience building complex lifecycle campaigns based on user states, acquisition channels, and behavioral segmentation
  • Strong understanding of customer journey design, retention marketing, and lifecycle strategy
  • Experience building automated workflows and customer journeys in modern lifecycle platforms
  • Strong analytical skills and ability to use data to drive decision-making
  • Excellent written communication and messaging instincts
  • Ability to operate independently and proactively identify opportunities
  • Strong project management and organizational skills
  • Comfortable working cross-functionally in a fast-moving environment
  • Experience at a high-growth startup

Bonus

  • Experience working with financial products, fintech, trading platforms, or consumer internet products
  • Experience using Customer.io or similar lifecycle marketing platforms
  • Strong understanding of product-led growth and user activation frameworks
  • Experience building resurrection and re-engagement programs
  • Familiarity with experimentation, A/B testing, and lifecycle analytics
  • SQL or analytics experience
  • Experience working closely with Product and Growth teams

Skills

Lifecycle MarketingEmail MarketingPush NotificationsIn-App MessagingCustomer Journey DesignSegmentationA/B TestingCustomer.IoSQLProduct-Led Growth

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