Lead Client Partner Retail / e-Commerce

What you'll do

Executive Partnership & Account Leadership

• Serve as the senior strategic lead on Pinterest's #1 revenue account (Amazon), owning the end-to-end relationship from Executives through day-to-day execution teams
• Build and maintain deep executive relationships, acting as a trusted advisor on Pinterest's In-App Shopping vision, roadmap, and performance outcomes
• Drive aggressive yet sustainable revenue growth through consultative partnership, strategic planning, and joint business planning (JBP) processes

Cross-Program Connector & Audience Strategy Lead

• Act as the strategic bridge across Pinterest's three core ads programs — In-App Shopping, Social Ads, and Shopping Ads — ensuring Amazon's investment strategy is holistic, additive, and audience-first
• Develop and evangelize audience strategy frameworks that unify intent signals across the funnel, connecting upper-funnel social engagement to lower-funnel in-app conversion
• Collaborate closely with peer Lead Client Partners overseeing Social Ads and Shopping Ads to deliver one cohesive, integrated narrative to shared clients

Product, Roadmap & GTM Influence

• Embed deeply with Product and Engineering teams to represent the voice of the advertiser in the development of In-App Shopping features and formats
• Contribute to GTM playbooks and go-to-market strategy for new In-App Shopping products, partnering with Marketing, Measurement, and Creative Solutions to bring them to life at scale
• Identify whitespace opportunities within the Amazon partnership and translate them into scalable programs that benefit the broader advertiser ecosystem

Performance & Measurement Accountability

• Own performance outcomes for Amazon's In-App Shopping investment — setting KPIs, tracking delivery, and proactively optimizing against goals
• Partner with Measurement and Data Science teams to build the proof points and attribution frameworks that demonstrate Pinterest's unique value in the shopping funnel
• Translate complex auction mechanics, bidding strategies, and campaign performance data into clear, executive-ready narratives

What we're looking for

• 8+ years in digital advertising, with meaningful experience in client partnerships, strategic sales, or account management at a scaled platform or agency
• Deep fluency in social media ads auction dynamics — you understand how bidding, targeting, and creative signals interact to drive performance outcomes
• Demonstrated ability to build and sustain C-suite and VP-level relationships at large, complex advertisers or agency holding groups
• Proven track record of cross-functional collaboration — you've worked with Product, Engineering, Measurement, or Creative teams to build something, not just sell something
• Strong command of audience strategy — you can connect first-party signals, behavioral intent, and funnel stage to construct a compelling, data-backed investment thesis
• Exceptional executive communication skills — written, verbal, and in the room
• An AI Enthusiast that demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations
• Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality
• Bachelor’s degree in Digital Media, SaaS Sales, or related field, or equivalent experience

Preferred

• Experience with programmatic advertising (DSP, PMP, auction-based buying) and an ability to connect programmatic buying behaviors to social and shopping ad environments
• Familiarity with retail media or commerce advertising ecosystems (Amazon Ads, Google Shopping, Meta Advantage+ Shopping)
• Prior experience in a player-coach or cross-program leadership capacity — someone who has influenced beyond their direct account portfolio