Growth Operator — Grocery, QSR & Retail

Core Responsibilities

• Run Hilbert against customer datasets — cohorts, basket dynamics, visit frequency, channel performance — and surface what the product gets right, what it misses, and where its reasoning needs sharpening
• Translate findings into structured input for the product and tech teams, in partnership with the Head of the vertical
• Support Account Executives in turning Hilbert's outputs into clear growth narratives for customers: win-back, LTV intervention, assortment shifts, paid reallocation
• Own pieces of the customer relationship end-to-end as you grow into them — prep, present, follow through, learn from what worked and what didn't
• Build deep fluency in the mechanics of grocery, QSR, and retail growth: share of wallet, loyalty economics, promotional lift, the difference between a real cohort effect and a pricing artifact

Who Thrives In This Role (Requirements)

• Analytical chops demonstrated through SQL, notebooks, models, or projects with messy data
• Interest in B2C consumer behavior, retention, grocery/QSR/retail/CPG industries (plus)
• Systems thinking, evidence-based approach, testing/measuring to update priors
• Ability to describe project failures and wins with precision
• Comfort working with AI systems and curiosity about their limitations
• Hunger to learn from operators and be coached

What You Do Not Need

• Perfect resume, famous logos, or years of titled experience (evidence of sharp thinking and ownership more important)