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ModernFi

Forward Deployed Engineer

Leads technical onboarding for financial institutions, sets up infrastructure like SFTP and SSO, configures integrations, builds internal tooling, and translates between technical and client stakeholders. Requires engineering background and strong communication skills.

120k – 200kNew York, NYSolutions ArchitectureOnsite
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About the role

Responsibilities

  • Lead technical onboarding of new institutions to the ModernFi platform — from account setup to configuration, testing, and go-live
  • Manage infrastructure setup for clients, including provisioning SFTP servers and keypairs with Pulumi
  • Collaborate with bank IT teams to configure SSO in Auth0 based on their identity providers
  • Coordinate onboarding for third-party digital banking integrations like Q2, serving as the glue between ModernFi, the client, and the partner
  • Own and improve our public API documentation — making it easier for clients to integrate and showcasing our engineering-first approach
  • Build tooling, dashboards, or internal features (using Python, Retool, etc.) that make your work more efficient and scalable
  • Optimize our self-service onboarding tool by partnering with our CS team to intake client feedback and provide product suggestions or own immediate fixes
  • Translate between technical and non-technical audiences with empathy and clarity

Requirements

  • Engineering background, with a CS degree or equivalent experience
  • Comfortable working with code and infrastructure — you may not write production services day to day, but you can spin up an SFTP server, tweak a Python script, or make a SQL query
  • Excellent communicator who can guide clients through technical setup and translate their needs to the engineering team
  • Excited by the idea of improving the customer experience through a mix of software, process, and grit
  • Collaborative and fun to work with — you bring positive energy to the team

Nice-to-haves

  • Experience with tools like AWS, Auth0, Pulumi, Python, PostgreSQL, or Retool

Skills

PulumiAuth0PythonPostgresRetoolAWSSftpSSOAPISQL

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