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Forward Deployed Engineer

As a Forward Deployed Engineer, you will design, deploy, and iterate on AI voice agents for customers, translating their challenges into production-ready solutions. You will own the end-to-end delivery, collaborate with customer teams, and drive adoption of Bland AI's technology.

120k – 200kSan Francisco, CASolutions ArchitectureOnsite3+ YOE

About the role

What You’ll Do

  • Design and deploy AI solutions. Work closely with customers to translate their challenges into functional agents, integrating APIs and data sources to automate real business processes.
  • Prototype fast, iterate faster. Build the first version quickly, get it into production, and refine based on real-world feedback.
  • Collaborate deeply. Partner with customer teams across engineering, product, and operations to ensure the agent performs, scales, and delivers measurable outcomes.
  • Own end-to-end delivery. From discovery call to deployment, you’ll lead the technical build, testing, and iteration — ensuring the experience feels natural, human, and on-brand.
  • Drive adoption and expansion. Share results, train teams, and embed yourself within the customer organization to uncover new opportunities for automation and scale.
  • Be the face of Bland. You are the customer’s champion, their best employee, and you treat them with unreasonable hospitality. You travel on-site, get to know our customers on a human level, and develop real relationships with our champions and other stakeholders, going above and beyond to host training sessions and dinners.

Must-Have Qualifications

  • 3–10 years of experience in full-stack, AI, or solutions engineering roles where you owned builds from concept to production.
  • Proven experience building and integrating AI or automation features into real-world applications.
  • Hands-on experience integrating LLMs or AI SDKs into web applications.
  • Strong comfort working with REST/JSON, scripting languages (Python or JavaScript), and modern dev tools (Git, NPM/PNPM).
  • Track record of ownership and grit — moments where you built something from scratch, solved hard problems, or exceeded expectations.
  • Excellent communication skills — you can explain complex AI concepts clearly to both technical and non-technical audiences.
  • Thrives in a fast-moving, high-intensity environment — motivated by challenge, curiosity, and the pursuit of great work.
  • Willingness to work in-person frequently (SF HQ and customer sites) to collaborate and accelerate learning.

Nice-to-Haves

  • Hands-on experience experimenting with or deploying LLM-powered tools or agents.
  • Prior startup or founder experience — you know what it takes to build without a playbook.
  • Curiosity about AI agent design, orchestration, and automation systems.
  • Experience working directly with customers to identify pain points and turn them into shipped solutions.
  • A portfolio of personal or side projects that showcase creativity, technical depth, and persistence.
  • Exceptional new grads with strong ownership and ambition are welcome to apply.

Compensation & Perks

  • Salary: $120k – $180k base + meaningful equity + benefits.
  • Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby).

Skills

AIPythonJavaScriptRestJSONGitLLMsAPI IntegrationsAutomation

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