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Director of Strategic Solutions

Leads indirect-tax and accounting subject-matter expertise across Product, Sales, and Partnerships, translating practitioner needs into product requirements and supporting enterprise and strategic growth. Requires 8+ years in accounting or indirect tax advisory and strong cross-functional communication.

About the job

Responsibilities

  • Serve as the subject matter expert on indirect tax, compliance, and accounting-profession product requirements.
  • Translate practitioner workflows, customer pain points, tax scenarios, edge cases, and unmet needs into clear, actionable product requirements.
  • Connect Product, Engineering, Sales, Partnerships, and Marketing by bringing practitioner-level credibility to enterprise and emerging-vertical conversations.
  • Represent users and partners in product planning and help align tool development with go-to-market execution.
  • Drive market development for accounting-facing and enterprise solutions by identifying customer segments, market opportunities, and expansion areas.
  • Support strategic partners, enterprise prospects, and complex evaluations with accounting and indirect tax expertise.
  • Support strategic sales opportunities, including enterprise and new-vertical deals, through solution selling.
  • Represent the company at industry and accounting events, gather field requirements, build market presence, and participate in public speaking.
  • Contribute to broader strategic initiatives in a fast-paced, cross-functional environment.

Requirements

  • 8+ years of experience in accounting or indirect tax advisory, ideally including product requirements definition or tax-solution implementation.
  • Experience as a practicing accountant or indirect tax advisor, with firsthand knowledge of sales tax, VAT, GST, or multijurisdiction compliance.
  • Experience translating practitioner workflows into product requirements or tools at a technology or SaaS company.
  • Strong analytical skills and the ability to turn market and practitioner insights into clear, buildable requirements.
  • Ability to serve as a strategic technical resource in sales and partner conversations.
  • Excellent communication skills, including explaining complex indirect tax concepts to practitioners and cross-functional teams.
  • Strategic mindset, hands-on approach, self-starter mentality, and high ownership of ambiguous initiatives.

Nice-to-haves

  • Experience at an accounting or advisory firm, including Big Four, regional, or boutique firms, specializing in indirect tax.
  • Experience as a product manager, business analyst, or requirements lead building tools for accountants or finance professionals.
  • Familiarity with indirect tax regimes across multiple jurisdictions, including U.S. sales and use tax, VAT, and GST.
  • Experience supporting enterprise or strategic sales cycles outside the accounting channel, such as in-house tax or finance teams, marketplaces, or regulated verticals.

Compensation and Benefits

  • Salary of $170,000–$205,000 plus equity.
  • Medical, dental, and vision coverage.
  • Wellness perks, including Headspace and Peloton One App.
  • 401(k).
  • Lunch and snacks in the office.
  • Team offsites and company events.

Skills

Indirect Tax, Sales Tax, Vat, Gst, Tax Compliance, Product Requirements, Market Development, Solution Selling, Product Management, Business Analysis

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