Product Lead, Workflow Studio
Leads the evolution of Workflow Studio into an AI-powered agentic automation platform spanning Rippling's product lines. Defines vision, strategy, and roadmap while owning reliability, collaborating on event-driven architectures, and driving cross-functional adoption.
About the job
What you will do
- Own Workflow Studio – Rippling's cross-product automation engine that customers use to build multi-step workflows spanning Payroll, Recruiting, Benefits, IT, Finance, and third-party apps
- Own the reliability and quality of the platform customers have already built their operations on, while simultaneously pushing it into the next generation of AI-powered and agentic automation
- Define how triggers, conditional logic, approvals, and escalations work across Rippling's product surface area – building primitives that serve every product team
- Work directly with engineering to navigate event-driven architectures and pipeline infrastructure while shaping how LLMs transform workflow automation
- Work cross-functionally across product, engineering, design, and customer-facing teams to drive adoption and ensure workflows are properly launched, sold, and supported
Qualifications
- Has owned a public-facing platform or infrastructure product that customers built on and depended on – PaaS, automation, integration, or workflow orchestration
- Has been responsible for revenue from a platform or infrastructure product – understands how platform capabilities translate to pricing, packaging, and growth
- Demonstrated technical depth from owning infrastructure – can navigate event-driven architectures and pipeline systems, and has an informed point of view on how AI changes workflow automation
- Strong opinions about where workflow automation is going, shared freely
- Strong alignment with Rippling's leadership principles, particularly 'Push the limits of possible', 'Are right, a lot', 'Challenge each other directly', and 'Change their minds'
Nice to have
- Experience with workflow or automation platforms (Zapier, n8n, Temporal, Airflow, or internal equivalents)
- Navigating a V1-to-V2 platform migration
- Shipping AI-powered features in production
Skills
Workflow Automation, AI Agents, LLMs, Event-Driven Architecture, Paas, Pipeline Infrastructure, Conditional Logic, Triggers, Approvals, Escalations
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