Joyful HealthNew York, NYBuilds and owns automation, tooling, CRM, ticketing, and reporting infrastructure for post-sales customer operations in healthcare fintech. Requires 4+ years systems experience and fluency in ops tools like Airtable, Hubspot, and AI automation. NYC-based, hybrid.
Senior Operations Specialist embedding with teams at Lightning AI to identify friction, build and deploy AI-powered internal tools, automations, and scalable workflows. Requires 4+ years ops experience, end-to-end project ownership, and hands-on skills building AI agents and automations.
Owns the operating infrastructure for the Quality, Training, and Enablement organization. Designs org-wide operating cadence, OKR processes, quality-to-training workflows, and cross-functional program management to drive operational efficiency.
Own long-term healthcare interoperability projects that drive business forward and directly impact customer experience. Navigate legal, technical, and compliance frameworks while leading execution, building consensus, and delivering measurable results.
Leads corporate strategy by spotting fintech/AI trends, developing frameworks and business cases, owning competitive intelligence, and driving high-impact initiatives to shape product priorities and partnerships.
Senior Manager leading enrollment operations with focus on performance analytics, operational workflows, and cross-functional projects to improve patient enrollment efficiency and quality.