Office & People Operations Manager

Responsibilities

• Own day-to-day operations of our Palo Alto office, front-of-house, supplies, kitchen, mail, equipment, and general upkeep, so the space always feels sharp and welcoming
• Manage vendor and building relationships including cleaning, IT/AV, facilities, catering, and security/access, along with the associated contracts, invoices, and troubleshooting
• Plan and run company events end-to-end, including our quarterly company onsites in Palo Alto, from venue and catering to agenda and logistics
• Coordinate team travel and accommodations for onsites, offsites, and business travel
• Own a best-in-class onboarding experience, with equipment and accounts ready before day one and a smooth first week that sets new hires up to succeed
• Manage employee lifecycle logistics in partnership with our PEO and leadership, including onboarding, offboarding, HRIS and records upkeep, and benefits and PTO administration support
• Support recruiting operations, including interview scheduling and candidate logistics through our ATS
• Help maintain HR compliance and documentation, including I-9s, policies, and the employee handbook, in coordination with legal and our PEO
• Serve as a warm, trusted first point of contact for employee questions on people, workplace, and logistics
• Own workplace and events budgets and expense tracking
• Contribute to culture and employee experience, from team traditions to celebrations and the small things that make Nectar a place people want to be

Requirements

• 3+ years in office management, workplace operations, and/or people operations, ideally at a high-growth startup
• Exceptional organization and attention to detail; you juggle many workstreams without dropping any
• Genuine enthusiasm for events and people; you sweat the details that make an onsite or a first day feel great
• Comfort with autonomy and ambiguity, you see gaps and fill them without waiting to be asked
• Strong, warm communicator, professional with vendors and approachable with the team
• Fluency with modern tools like Google Workspace, and quick to learn systems like an ATS, PEO platform, and Slack
• Excited to be in our Palo Alto office five days a week; you believe great culture is built in person

Nice-to-Haves

• Experience standing up HR or office infrastructure from scratch at an early-stage company
• Prior end-to-end ownership of company events or offsites
• Familiarity with a PEO model and tools like Ashby, Sequoia One, and Brex
• Fluent with modern AI tools and use them daily to accelerate your work

Compensation and Benefits

• Competitive compensation
• Health, vision, and dental benefits plus 401(k) match
• Clear career growth opportunities as the company scales
• Free lunch/dinner in the heart of University Ave. in Palo Alto
• Deep exposure to cutting edge AI tooling
• A collaborative, ambitious team defining a new category of AI-native social commerce