Director of Partnerships

Responsibilities

Own the Partner Network

• Own the health, performance, and composition of the imaging partner network across 200+ facilities.
• Keep the CRM accurate as the single system of record for the network.

Drive Network Strategy

• Set market prioritization based on member demand and coverage gaps.
• Own partner mix, remediation versus exit decisions, and high-stakes escalations end to end.
• Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification.

Lead and Develop the Team

• Manage and develop a team of account managers who own partner relationships and drive onboarding and ongoing performance.
• Coach through escalations and complex integrations; step in directly on the highest-stakes relationships.

Own Commercial Terms

• Own renewals and contract work on a small set of the network’s most important partnerships, including pricing, exclusivity, and service-level terms.
• Work with Legal from redline to signature.

Drive Onboarding and Launch

• Ensure partners go live cleanly, with account managers acting as project managers and coordinating across Member Experience, Operations, and Integration/Engineering.
• Own the launch-to-stable transition and resolve operational issues that drive member complaints.

Enable New Products and Expansion

• Work with Product and MRI Operations to bring new scan capabilities onto the network.
• Support international expansion, including the UK and new markets, with the partner strategy to support it.
• Maintain CRM, SOPs, and institutional knowledge so the function can scale.

Work Cross-Functionally

• Coordinate with Operations, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served.
• Represent the partner network in internal planning and roadmap discussions.

Requirements

• 5+ years leading partnerships or provider network operations; healthcare experience is not required.
• Experience managing and developing a team through escalations and complex operational work.
• Experience making consequential network decisions, including exits, remediations, and escalations owned end to end.
• Entrepreneurial approach to ambiguous problems, with the ability to act independently and build processes from scratch.
• Strong operational judgment, including building repeatable processes, documenting key information, and maintaining clean systems.
• Comfort working cross-functionally with Product, Operations, and Legal while translating between commercial and operational needs.
• Excellent written and verbal communication; direct, concise, and organized.
• Strong ownership and follow-through in a fast-moving, high-growth environment.

Compensation and Benefits

• Base salary: $230,000–$250,000 per year.
• Stock options.
• Comprehensive health, dental, and vision plans for employees and their families.
• Wellness and commuter benefits.
• Competitive vacation policy.
• Learning-focused culture.
• Professional development budget.
• Flexible working hours.
• Opportunity to contribute to early cancer detection and healthcare innovation.