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OpenAIOpenAI

Quality Engineer, Rack Infrastructure & Site Operations

Leads manufacturing, supplier, and site quality programs for datacenter infrastructure, from vendor qualification through deployment. Requires 10+ years of quality, supplier, process improvement, or datacenter operations experience and a bachelor’s degree or equivalent experience.

About the job

Responsibilities

  • Develop and establish a datacenter-focused manufacturing quality program supporting global deployment schedules.
  • Conduct vendor capability assessments and quality audits across production, testing, and delivery phases.
  • Track quality metrics, identify trends, and refine processes, training, and quality controls to mitigate deployment risks.
  • Establish communication between manufacturing sites, datacenter design teams, and operations.
  • Collaborate with engineering, sourcing, and site operations to establish quality processes and standards.
  • Mentor supplier teams and provide structured feedback to drive continuous improvement.
  • Audit supplier-site quality activities and lead corrective and preventive action plans for findings and nonconformances.
  • Facilitate root-cause analysis and drive systemic improvements for recurring manufacturing and datacenter quality issues.
  • Travel domestically and internationally as needed, estimated at 30%.

Requirements

  • 10+ years of experience in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.
  • Bachelor’s degree in engineering, manufacturing, construction management, or a related field, or equivalent work experience.
  • Ability to analyze data, solve problems, and improve manufacturing processes.
  • Proven experience managing deliverables for complex projects or supplier programs.
  • Strong communication skills and ability to influence technical and executive audiences.

Nice-to-Haves

  • Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.
  • Supplier performance management experience for mission-critical facilities.
  • ASQ Certified Quality Engineer, Quality Manager, or Quality Auditor certification.
  • Lean Six Sigma Green Belt certification.
  • PMP or equivalent project management certification.
  • Experience in industrial or high-volume manufacturing environments.

Skills

Manufacturing Quality, Supplier Quality, Process Improvement, Quality Auditing, Root Cause Analysis, Capa, Quality Metrics, Data Analysis, Datacenter Infrastructure, Lean Six Sigma, Vendor Management, Project Management, Mechanical Systems, Electrical Systems, Compute Systems

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