Accounts Receivable Lead

Responsibilities

Close, Reconciliation, and Accounting

• Own the monthly Accounts Receivable close, including subledger-to-general-ledger tie-outs, cash application clearing, unapplied and on-account cash, aging roll-forwards, and flux commentary.
• Own the allowance for credit losses, including reserve methodology, quarterly loss-rate updates, documentation, and audit support.
• Prepare and review AR reconciliations, investigate reconciling items, classify root causes, and maintain clearing plans.
• Reconcile Stripe and other payment service processor activity to the general ledger, including settlements, fees, refunds, chargebacks, and reserves.
• Prepare and review AR journal entries, write-offs, credit and debit memos, reclasses, and reserve true-ups.

Controls, Review, and Audit

• Design, document, and maintain Accounts Receivable controls covering cash application, credit memos, adjustments, write-offs, customer master changes, and dunning exceptions.
• Serve as reviewer of record for AR team work, documenting review procedures, evidence, testing, and conclusions.
• Own AR SOX 404 readiness, including process narratives, walkthroughs, control matrices, PBC responses, and remediation.
• Maintain AR accounting policies, SOPs, and desktop procedures.
• Act as the primary AR contact for internal and external audits.

Operations, Team, and Systems

• Manage collections strategy, dispute resolution, escalation paths, stale-balance reduction, and responsibilities across internal and outsourced teams.
• Establish dispute and chargeback resolution processes in Stripe and other payment service providers, including accounting treatment and authorization controls.
• Hire, train, mentor, and develop the AR team, including offshore or BPO staff.
• Publish AR KPIs and dashboards for DSO, aging, unapplied cash, reserve coverage, and collections forecast accuracy.
• Implement scalable AR and close automation using Excel, SQL, NetSuite, Oracle, or similar systems.
• Partner with Billing, Revenue Accounting, Data Engineering, Sales Operations, Legal, and Product on new monetization models and related accounting controls.

Requirements

• 8+ years of accounting experience with substantial ownership of receivables, billing, or the order-to-cash cycle in a technology-enabled or services environment.
• 2–3 years in a lead or manager capacity.
• Experience owning monthly close activities, including reconciliations, journal entries, flux analysis, and review of others’ work.
• Experience managing offshore or BPO accounting teams.
• Strong understanding of GAAP, SOX controls, and audit readiness.
• Excellent communication and cross-functional collaboration skills.

Nice-to-Haves

• Hands-on experience with Oracle Fusion, NetSuite, Alteryx, Snowflake, or similar tools.
• Demonstrated success with automation or process transformation in AR or finance operations.

Compensation and Benefits

• Salary range: $112,000–$156,000 USD annually, varying by location.
• San Francisco, CA: $133,000–$156,000 USD.
• Denver, CO: $112,000–$132,000 USD.
• Competitive cash and equity compensation.
• Learning and development allowance.
• Medical, dental, and vision coverage.
• Up to $25,000 reimbursement for fertility, adoption, and parental planning services.
• Flexible paid time off.
• Monthly wellness stipend.
• Commuter stipend and in-office perks.
• Relocation stipend may be available.