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Shield AIShield AI

Senior SysAdmin

Senior Atlassian Cloud Administrator responsible for managing Jira, Confluence, and integrations via REST APIs, automation, and enterprise systems. Requires 3+ years Atlassian admin experience, advanced JQL, workflows, and scripting skills.

About the job

Responsibilities

  • Administer and support Atlassian Cloud products (Jira Software, Jira Service Management, and Confluence).
  • Design, configure, and optimize workflows, schemes, automation rules, and governance controls.
  • Develop and maintain REST API integrations, webhooks, and automation solutions.
  • Build and manage integrations with enterprise systems (e.g., DevOps toolchains, CI/CD platforms, identity providers, and collaboration tools).
  • Configure, manage, and support marketplace applications.
  • Administer Atlassian Access (SSO, SCIM provisioning, and security policies).
  • Design advanced dashboards, complex JQL queries, and executive-level reporting solutions.
  • Implement and maintain data synchronization strategies between Atlassian and external systems.
  • Perform system audits, health checks, and performance monitoring.
  • Develop technical documentation, standards, and integration guidelines.
  • Support cloud migrations and post-migration optimization initiatives.

Requirements

  • 3+ years of Atlassian administration experience.
  • Strong hands-on experience with Atlassian Cloud environments.
  • Proven experience with Atlassian REST APIs, webhooks and automation frameworks, ScriptRunner (or similar automation tools), and integration with DevOps toolchains.
  • Advanced knowledge of Jira workflows, schemes, permissions, and configurations.
  • Experience administering Atlassian Access (SSO, SCIM, and security controls).
  • Advanced JQL expertise and dashboard/report development.
  • Working knowledge of Agile/Scrum methodologies.
  • Strong troubleshooting, analytical, and problem-solving skills.

Nice-to-Haves

  • Experience writing scripts (Python, Groovy, or similar).
  • Experience managing enterprise-scale environments (1,000+ users).
  • Familiarity with ITIL, governance, and compliance frameworks.
  • Experience with advanced reporting and analytics tools such as Power BI integrations or Tableau integrations.
  • Experience integrating Atlassian products with Microsoft Azure services (Azure DevOps, Entra ID, and CI/CD pipelines).

Skills

Atlassian Cloud, Jira, Confluence, REST APIs, Webhooks, Scriptrunner, Jql, SSO, SCIM, Python, Groovy, Power BI, Tableau, Azure DevOps, Entra Id

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