Program Manager, State & Enterprise Programs
Own delivery plans, client relationships, milestones, acceptance, scope, and risks for complex state and enterprise software engagements. The role requires 5+ years of program or project management experience, strong written communication, and familiarity with contractual delivery and formal change control.
About the job
Responsibilities
- Own delivery plans for state and enterprise engagements across all workstreams.
- Track milestones, UAT cycles, and acceptance against contracted statements of work.
- Run weekly status meetings, steering meetings, escalations, and working sessions with agency program staff, legal, and state IT.
- Maintain dependency registers for integration specifications, test environments, credentials, data feeds, and business decisions.
- Manage scope, capability traceability, acceptance-criteria negotiation, change requests, and new-work intake.
- Produce client deliverables and keep leadership informed of portfolio-wide risks.
- Coordinate with engineering leads on integration timelines involving state systems, ERP platforms, state data hubs, and SSO.
- Build a repeatable program playbook for new state and enterprise clients.
Requirements
- 5+ years of program or project management experience involving complex software delivery.
- Experience managing contractual milestones, UAT-based acceptance, and formal change control.
- Strong written communication skills for status reports, meeting summaries, and acceptance-criteria language.
- Ability to manage plans that depend on teams outside your direct management.
- Government or regulated-industry client experience strongly preferred.
Nice-to-haves
- Experience with state-government child care programs, including licensing, subsidy/CCAP, eligibility, or provider systems.
- Experience with state human services or eligibility systems.
- Familiarity with state procurement.
Compensation & Benefits
- Market-rate base salary plus meaningful equity.
- Health, dental, and vision coverage.
- 401(k).
- Flexible paid time off.
Skills
Program Management, Project Management, Software Delivery, User Acceptance Testing, Change Control, Acceptance Criteria, State Systems, Erp Platforms, Single Sign-On, Integration Planning
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