Product Manager III
Own end-to-end account creation, activation, and security for a healthcare benefits platform. Drive onboarding personalization, SSO integrations, and funnel optimization in a hybrid NYC role.
About the job
What you will do
- Own the end-to-end account creation experience — from a member's first touch through a verified, activated account — across web and mobile, including the sign-up UI, authentication, and account security
- Optimize the activation funnel. Define and improve sign-up conversion and time-to-activation through experimentation, funnel analysis, and systematically removing friction and drop-off
- Personalize onboarding so members reach value faster, tailoring the experience to eligibility, plan type, and member context
- Lead account security and fraud prevention — authentication, account recovery, and protecting members' health data — without adding unnecessary friction
- Coordinate SSO integrations with enterprise clients and internal teams, ensuring a secure, low-friction sign-on experience
- Own the roadmap and metrics for account creation: prioritize with data, make trade-offs, and communicate results to stakeholders
- Work day-to-day with engineering, design, and data science to ship and iterate quickly
The ideal candidate has
- 3–5 years of Product Management experience, with a track record of delivering high-impact features in a fast-paced environment
- Technical Fluency: A proven ability to navigate technical domains and dive deep into complex systems, ideally with consumer product experience
- AI Fluency: A habit of using AI tools to work faster — prototyping, research, and analysis — and curiosity about how AI can improve the member experience
- High Autonomy: An "owner" mindset with the ability to take a complex, unscoped problem and drive it to a successful resolution
- Expert Communication: Exceptional written and verbal skills, with the ability to influence both internal engineering teams and external client executives
- Strong Analytical Foundation: A data-first approach to decision-making, using metrics to guide product intuition and navigate difficult trade-offs
- Mission-Driven: A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Compensation and Benefits
- Target salary range: $180,000 - $205,000
- Eligible for equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more
Skills
Product Management, Technical Fluency, AI Tools, Data Analysis, Experimentation, Roadmapping, Stakeholder Communication, Sso Integrations, Fraud Prevention, Consumer Product Experience
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