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PlaidPlaidSan Francisco, CA

Senior Software Engineer

Senior Software Engineer building and operating AI-native internal tooling and platforms at Plaid. Focus on enabling non-engineering teams (Ops, Support) to automate workflows with AI by defining safe, durable product surfaces, translating operational needs into software, and owning systems end-to-end. Requires 5+ years software engineering experience and hands-on AI tool usage.

191k – 263k
Hybrid5+ YOEFullstack Engineering

About the role

Responsibilities

  • Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows.
  • Translate ambiguous internal pain points into simple, durable software products.
  • Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use.
  • Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface.
  • Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production.
  • Own systems end-to-end, including implementation, rollout, support, and iterative improvement.

Requirements

  • 5+ years of professional software engineering experience.
  • Strong experience building and operating production systems.
  • Experience building internal tools, platforms, or workflow software.
  • Strong product judgment and communication in ambiguous spaces.
  • Hands-on experience using AI-powered development tools, agents, or automation.
  • Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template.

Nice-to-Haves

  • Experience with developer tooling, internal platforms, or infra-adjacent systems.
  • Experience with auth, service accounts, constrained runtimes, or internal security boundaries.
  • Experience building products for non-engineering users.
  • Exposure to agentic workflows, automation, or AI-enabled internal applications.

Skills

Ai-Powered Development ToolsInternal ToolsPlatformsWorkflow SoftwareProduction SystemsAuthConstrained RuntimesAgentic WorkflowsAutomationAi-Enabled Applications

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