Sales Engineer

What You’ll Do

30 Day:

• Learn Vapi’s product, customer use cases, sales motion, and common technical objections.
• Shadow enterprise calls, understand our voice-agent architecture.
• Build fluency across telephony, LLM orchestration, integrations, and contact center workflows.

60 Day:

• Own technical discovery and demos for active enterprise deals.
• Partner closely with AEs on account strategy.
• Build customer-specific demos, help design POCs, and answer technical questions clearly and honestly.

90 Day:

• Lead the technical side of enterprise deals from first call through close and go-live.
• Create reusable artifacts for the team.
• Document integration patterns and common objections.
• Feed repeated product gaps back to engineering and product.

Who You Are

• 4+ years in a technical customer-facing role, such as pre-sales engineering, solutions architecture, customer engineering, or similar.
• Can write code well enough to build a working integration, read an API response, and debug issues without immediately pulling in an engineer.
• Experience with voice, telephony, or contact center infrastructure, such as SIP, Twilio, Genesys, Five9, or similar systems.
• Comfortable speaking with both engineers and executives, and adjust the level of detail without dumbing things down.
• Energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.

What We Offer

• Competitive salary and excellent equity ownership.
• Comprehensive health coverage: medical, dental, and vision plans.
• Flexible time off: take what you need.
• Catered meals, transportation, gym, and a $10k annual L&D budget.
• Quarterly off-sites.