Solutions Engineer, Auth0

Job Duties and Responsibilities

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts.
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology.
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed.
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies.
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Required Skills

• 5+ years pre-sales engineering experience.
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering.
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard.
• A Strong Understanding of Identity & Access Management (IAM): SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator.
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience.
• Typically 10-25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.