Deal Desk Analyst
Deal Desk Analyst supporting global sales teams with quoting, deal structuring, and pricing for complex SaaS transactions. Requires 4+ years experience including 2+ years in SaaS deal structuring.
Deal Desk Analyst
Deal Desk Analyst providing quoting, deal structuring, and negotiation support to global sales teams while collaborating with legal, finance, and operations. Requires 4+ years experience and 2+ years structuring complex SaaS deals.
68k – 95kBoston, MARevenue OperationsHybrid4+ YOE
About the role
What You’ll Do
- Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
- Solve customer satisfaction issues following execution of the deal
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls, protocols and business rules
- Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations
Who You Are
- At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
- At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
- Working knowledge of revenue recognition principles
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Strong attention to detail
- Ability to multi-task
- Strong communication skills
- Ability to work in fast paced, high pressure environment
- Strong quantitative skills
- Strong MS Word, Excel and PowerPoint skills
Bonus Points
- Experience with Salesforce and CPQ
- Hands-on experience using AI tools such as Claude, ChatGPT, or similar — and a genuine interest in applying AI to automate and scale business processes
Benefits and Growth
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Skills
SalesforceCPQMs WordMs ExcelMs PowerpointAI ToolsClaudeChatGPT
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