Revenue Enablement Program Manager

What you will own:

Knowledge architecture

• Own and continuously improve Hex's centralized knowledge base as the single source of truth sellers trust and actually use.
• Design a push-and-pull information model: proactively surface the right content at the right moment while building a self-service system sellers can trust when they need it fast.
• Establish standards for how content is created, maintained, accessed, and retired - and hold those standards as the business evolves.
• Partner with PMM and Marketing on content review cadence and ownership; you are the accountability layer, not the primary content creator for all assets.

Systems and workflow infrastructure

• Design and build workflows across the GTM tech stack (Hex, Gong, SFDC, Notion, AI tools) in close partnership with RevOps, embedding execution standards directly into how sellers work every day.
• Automate reinforcement signals, certification triggers, and coaching prompts so behavior change doesn't depend on manual follow-through.
• Surface actionable insights to managers so coaching is proactive, not reactive.
• Build coaching, information sharing, and certification automations at the right moment, creating a scalable self-service enablement model.
• Track ramp progression, field execution, and program effectiveness to understand what's working and why.

New Hire Onboarding

• Own Sales Onboarding end-to-end: scope, curriculum coordination with SMEs, milestone tracking, certifications, and continuous iteration based on metrics and field feedback.
• Build a scalable experience that combines structured learning with just-in-time, in-workflow enablement.
• Create visibility into ramp progression, gaps, and leading indicators in partnership with RevOps and the Data team.

About You:

• 4 to 6 years in sales, sales engineering, enablement, or RevOps at a B2B SaaS company.
• You have built workflows or operational systems before, not just run programs.
• Experience owning programs end-to-end: scoped, launched, measured, and iterated.
• Comfortable across the GTM tech stack (CRM, Gong, Notion, AI tools) and able to connect them without being handed a roadmap.
• Proactively experiments with AI tools to drive efficiencies.
• Genuinely curious about how sellers work and what gets in their way; field credibility matters to you.
• High ownership; you identify what needs fixing and move without waiting to be told.
• Thrives in ambiguity; brings structure to messy environments without over-engineering them.

Nice to haves

• Experience instrumenting onboarding or ramp metrics.
• Background in knowledge systems, content governance, or internal tooling.

Compensation

The base pay band for this role is: $120,000-$160,000.