Technical Enablement Program Manager

What You’ll Do

Build and scale technical enablement programs

• Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
• Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.

Develop technical accreditation and certification programs

• Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows.
• Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.

Enable Solution Engineers for successful customer evaluations

• Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows.
• Build programs that strengthen:
  • Technical discovery and solution mapping
  • Technical storytelling and demo delivery
  • Proof-of-Value (POV) design and execution
• Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations.

Enable Customer Solution Engineers to drive adoption and success

• Ensure CSEs are equipped to guide customers through technical onboarding and implementation.
• Build enablement programs focused on:
  • Driving platform adoption and usage
  • Best practices for scaling Postman across teams
  • Supporting complex customer technical issues, including P0 technical support scenarios
  • Guiding customers through enterprise API workflows and governance.

Partner cross-functionally across the company

• Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content.
• Partner with Sales Engineering and Customer Success leadership to identify skill gaps and prioritize enablement initiatives.
• Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives.

Measure impact and continuously improve

• Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.
• Gather feedback from the field to continuously improve enablement programs and learning experiences.

About You

• 5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company.
• Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
• Strong understanding of API platforms, developer workflows, or technical SaaS products.
• Proven experience building technical training programs, certifications, or enablement frameworks.
• Ability to translate complex technical concepts into clear, practical learning experiences.
• Strong program management skills with the ability to drive cross-functional initiatives across global teams.
• Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions.
• A data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact.
• Experience with learning platforms (LMS), enablement tools, and content management systems is a plus.

Compensation: Base salary $117,000 - $150,000, plus equity.