Head of Global Executive Support
Leads and scales Datadog’s global Executive Support organization, overseeing strategy, operating models, organizational design, and people development. Requires 12+ years in executive or administrative support, including management experience leading managers.
About the job
Responsibilities
- Lead and develop a global, multi-level executive assistant team, including Executive Assistants, Senior EAs, Team Leads, and Managers.
- Define the long-term vision and operating model for the Executive Support function.
- Drive headcount planning, resource allocation, and organizational design as the company scales.
- Develop and maintain policies, playbooks, and documentation to standardize high-quality support for executive stakeholders.
- Identify and implement process improvements that increase efficiency and reduce organizational friction.
- Serve as an escalation point for complex, high-stakes, or sensitive executive support needs.
- Handle confidential executive and organizational information with discretion and sound judgment.
- Partner with Finance, Legal, People, and business leaders to align EA operations with company-wide policies and systems.
- Travel to global offices and company conferences as needed.
Requirements
- 12+ years of experience in executive or administrative support.
- At least 4+ years of people management experience leading other managers.
- Demonstrated ability to build and scale an executive assistant organization.
- Deep knowledge of executive support workflows, including complex calendar management, travel logistics, budget oversight, and event execution.
- Strong proficiency with Google Workspace, Zoom, Slack, Workday, Navan, and related enterprise tools.
- Exceptional judgment and discretion when handling sensitive executive and organizational information.
- Strong communication and influencing skills, with the ability to earn trust with C-suite leaders and build cross-functional alignment.
- Systems-oriented approach to identifying inefficiencies and driving solutions.
Nice-to-haves
- Experience in a high-growth technology company.
- Familiarity with Claude, Salesforce, Jira, or similar tools.
Compensation and Benefits
- Annual salary range of $200,000-$240,000 USD.
- Equity package, which may include new-hire RSUs and an employee stock purchase plan (ESPP).
- Comprehensive benefits including healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, and discounted employee stock purchase plan.
- Professional development, product training, career pathing, onboarding, mentoring, and networking programs.
Skills
Google Workspace, Zoom, Slack, Workday, Navan, Claude, Salesforce, Jira, Calendar Management, Travel Logistics, Budget Oversight, Event Execution
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