Principal Solutions Architect

Responsibilities

High-Priority Customer Technical Leadership

• Partner with important customers and cross-functional Docker teams to accelerate container and AI journeys, with a focus on developer workflows.
• Gather customers’ technical and business goals and challenges.
• Create and manage engagement plans spanning existing products and new offerings.
• Oversee design-partner rapid-prototyping engagements with engineering and customer teams.
• Create, manage, and deliver custom demos and content aligned with customer use cases.
• Deliver enablement and best-practices content to audiences ranging from developers to C-level executives.
• Travel up to 50% domestically and internationally as a senior representative to prospective clients, customers, and technical alliance partners.

Docker Field Technical Leadership

• Act as a thought leader for a designated area of responsibility, internally and externally.
• Create, manage, and deliver technical content with other Docker employees.
• Gather field feedback from customer, pre-sales, and post-sales teams.
• Coordinate with the Field CTO and Solutions Architects to prioritize field requests for product and engineering teams.
• Work with product and engineering teams on workflow and feature alignment based on customer use cases and revenue impact.
• Serve as a customer zero for new functionality.
• Provide input on internal and customer technical enablement needs and review enablement content.
• Support sales enablement with internal technical training for new products and services.

Requirements

• Proven experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise environments.
• Excellent communication, influence, and stakeholder-management skills.
• Experience managing customer relationships at technical and business levels.
• Experience presenting solutions and demonstrations to small and large audiences, both virtually and in person.
• Experience collaborating with technical support, product, and engineering teams to improve documentation, enablement, and product features.
• Experience developing application code and understanding developers’ day-to-day challenges.
• Ability to solve technical problems and translate customer experience into actionable engineering feedback.
• Experience developing collateral that supports best-practice adoption.
• Fluency in English.
• Willingness to travel up to 50% domestically and internationally.

Preferred Qualifications

• Strong understanding of cloud platforms, containers, DevOps, and modern application architectures.
• Experience with Docker, container ecosystems, or adjacent technologies.
• Experience with software development, agentic AI development, software development life cycle, or software supply-chain security.

Compensation & Benefits

• Canada: CA$314,300–CA$449,000 OTE plus equity.
• United States: $217,000–$310,000 OTE plus equity.
• Remote-first flexibility.
• Quarterly Whaleness Days and an end-of-year Whaleness break.
• Home-office setup support.
• 16 weeks of paid parental leave after six months of employment.
• Technology stipend equivalent to $100 USD net per month.
• PTO plan.
• Training stipend for conferences, courses, and classes.
• Equity participation.
• Docker swag.
• Medical benefits, retirement, and holidays vary by country.