Hands-on technical lead for the IT Engineering team at ElevenLabs. Responsible for securing endpoints, networks, offices, and SaaS tools while driving automation, compliance (SOC 2/ISO 27001), mentoring, project planning, and hiring in a high-growth startup.
Salary not listed
Remote5+ YOEIT Support
About the role
Responsibilities
Lead the IT Engineering team, balancing hands-on technical work with mentoring, project planning, and hiring.
Work closely with the Security and Operations teams to keep endpoints, offices, networks, and SaaS tools secure while maximizing productivity.
Manage enterprise-scale IT systems with an automation-first mindset.
Automate compliance checks, device configuration, and other IT security tasks using scripting.
Manage office network equipment and office buildouts.
Maintain compliance with SOC 2 / ISO 27001 (or similar) standards.
Implement corporate security controls.
Requirements
Experience leading or mentoring an IT Engineering or Technical Operations team, including project planning and hiring.
Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role.
Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace.
Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
Scripting skills (Python, Bash, or similar) with a proven track record of automating IT tasks.
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