Senior Enterprise IT Engineer

Responsibilities

• Own the design, automation, and continuous improvement of core IT systems: identity and access management (SSO, MFA, provisioning, de-provisioning, access reviews), device management, and enterprise SaaS operations.
• Design, build, and maintain scalable IT workflows and automations that reduce manual work across onboarding, offboarding, access provisioning, device compliance, software deployment, and reporting.
• Build and maintain integrations between enterprise SaaS platforms, identity providers, device management tools, ticketing systems, collaboration platforms, and security tools using APIs, scripting, and automation platforms.
• Define and build AI-enabled IT solutions, from AI-assisted support workflows and anomaly detection to automation of repetitive operational processes.
• Partner with Security, Engineering, People, Finance, Legal, and business teams to understand pain points, gather requirements, and deliver IT systems that meet operational, compliance, and security needs.
• Own IT planning, budgeting, cost forecasting, and cost optimization across SaaS platforms, licenses, devices, and IT services.

Requirements

• 5+ years of experience in enterprise IT, systems engineering, IT automation, or infrastructure administration.
• Hands-on experience writing code and scripts (Python, JavaScript, PowerShell, Bash, or similar) and working with APIs, webhooks, and automation or integration platforms.
• Proficiency with identity management platforms (Okta, Azure AD, Google Workspace, Rippling, or similar) and hands-on experience with MFA, SSO, lifecycle management, VPNs, endpoint security, and access controls.
• Familiarity with device management tools (Jamf, Intune, Kandji, Mosyle, or similar) and experience managing device lifecycle workflows from procurement through retirement.
• Experience with AI tools and AI-assisted automation for IT operations, with a mindset toward building AI-enabled workflows that improve service delivery and employee productivity.
• Strong working knowledge of macOS, Windows, and Linux environments, plus solid understanding of networking principles (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Experience engaging with stakeholders across functions, gathering requirements, and translating business needs into technical solutions.
• Demonstrated bias for action and ownership, especially in critical situations like account lockouts, access emergencies, and business-impacting IT incidents.

Nice-to-Haves

• Experience in fintech, payments, banking, or other regulated environments, including supporting security, compliance, audit, or risk management programs.
• Experience with infrastructure-as-code, configuration management, CI/CD, or cloud platforms (AWS, GCP, Azure).
• Experience building internal tools, bots, dashboards, or AI-enabled support tools that reduce support burden and improve self-service.
• Track record of designing scalable onboarding, offboarding, access review, device compliance, or SaaS governance programs in high-growth environments.

Compensation & Benefits

• Competitive compensation and equity packages.
• Leading configured work computers of your choice.
• Flexible paid time off.
• Fully covered, high-quality healthcare, including fully covered dependent coverage.
• Additional health coverage includes access to One Medical and the option to enroll in an FSA.
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents.
• Access to industry-leading technology across all of our business units.