Technical Program Manager
First TPM at a voice AI startup. Own engineering roadmap, priority triage, bottleneck resolution, cross-team coordination, documentation, and compliance. Requires 2+ years TPM experience and ability to read codebases.
About the job
What You'll Own
- Engineering roadmap: tracking initiatives across all teams, ensuring alignment between company objectives and engineering blueprints. Driving the company roadmap while giving engineers liberty to do what they excel at.
- Priority triage: fielding requests from customers, sales, marketing, and leadership, and translating them into clear, sequenced tasks so ICs stay focused with aggressive prioritization.
- Bottleneck identification: identifying execution blockages, inefficient information channels, unrealistic timelines; and if necessary, do some ad-hoc coding to glue things together.
- Cross-functional reconciliation: Be the cross-functional coordinator across engineering roles, build trust across the company by soliciting feedback and proposing concrete action plans.
- Tooling hygiene: using and managing project management and issue tracking tools as needed to facilitate work coordination.
- Public documentation: you will be owning docs.rime.ai.
- Compliance program: owning the compliance burndown in coordination with infrastructure and engineering.
What We're Looking For
- 2 years or more experience in program or project management, coordinating technical work across multiple engineering workstreams.
- Comfort diving into codebases — you can read a PR, understand a system diagram, and ask the questions in the smart way. If necessary, you head in and hack something with the help of LLMs.
- Strong written communication and async-first working style.
- You know the difference between a roadmap and a time-scoped plan, and when each is appropriate.
- Trust engineers’ expertise in their areas, but still hold them accountable without becoming an obstacle.
- When something small is blocking progress and you can fix it yourself, you do.
Nice to Have
- Experience building the TPM function from scratch at an early-stage startup.
- Familiarity (and excitement!) with ML or voice AI systems.
- Experience owning compliance or security programs.
- Background in working in SaaS companies with a significant amount of customer-facing roles.
Skills
Project Management, Technical Program Management, Roadmapping, Cross-Functional Coordination, Code Review, Issue Tracking Tools, Documentation, Compliance Programs, Async Communication, Ml Systems
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