Technical Program Manager

What You'll Own

• Engineering roadmap: tracking initiatives across all teams, ensuring alignment between company objectives and engineering blueprints. Driving the company roadmap while giving engineers liberty to do what they excel at.
• Priority triage: fielding requests from customers, sales, marketing, and leadership, and translating them into clear, sequenced tasks so ICs stay focused with aggressive prioritization.
• Bottleneck identification: identifying execution blockages, inefficient information channels, unrealistic timelines; and if necessary, do some ad-hoc coding to glue things together.
• Cross-functional reconciliation: Be the cross-functional coordinator across engineering roles, build trust across the company by soliciting feedback and proposing concrete action plans.
• Tooling hygiene: using and managing project management and issue tracking tools as needed to facilitate work coordination.
• Public documentation: you will be owning docs.rime.ai.
• Compliance program: owning the compliance burndown in coordination with infrastructure and engineering.

What We're Looking For

• 2 years or more experience in program or project management, coordinating technical work across multiple engineering workstreams.
• Comfort diving into codebases — you can read a PR, understand a system diagram, and ask the questions in the smart way. If necessary, you head in and hack something with the help of LLMs.
• Strong written communication and async-first working style.
• You know the difference between a roadmap and a time-scoped plan, and when each is appropriate.
• Trust engineers’ expertise in their areas, but still hold them accountable without becoming an obstacle.
• When something small is blocking progress and you can fix it yourself, you do.

Nice to Have

• Experience building the TPM function from scratch at an early-stage startup.
• Familiarity (and excitement!) with ML or voice AI systems.
• Experience owning compliance or security programs.
• Background in working in SaaS companies with a significant amount of customer-facing roles.