Senior Staff Software Engineer, Billing Platform

What You'll Be Working On

• Own Critical Systems: Design and operate highly reliable billing services that directly impact revenue and customer trust.
• Drive Accuracy & Transparency: Build systems that ensure customers can clearly understand their usage and charges.
• Partner Cross-Functionally: Work closely with Finance, Product, Customer Success, and Support teams to align on requirements and deliver robust solutions.
• Enable New Business Models: Implement flexible pricing and billing capabilities to support evolving cloud offerings.
• Improve Reliability: Build safeguards, validation systems, and reconciliation workflows to prevent and detect billing discrepancies.
• Mentor and Influence: Lead design discussions, review code, and raise the technical bar across the team.
• Design and build scalable billing systems, including usage metering, pricing models, invoicing, and payment integrations.
• Ensure accuracy, reliability, and auditability of all billing-related data and workflows.
• Develop real-time and batch processing pipelines for usage tracking and cost calculation.
• Build APIs and services that provide customers with clear, transparent insights into their usage and spend.
• Partner with Finance and Product teams to support new pricing models, product launches, and revenue workflows.
• Improve system observability, reconciliation processes, and error handling to ensure billing correctness.
• Contribute to architectural decisions that support long-term scalability and flexibility of the billing platform.
• Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture.

What You'll Bring to the Team

• Billing Systems Experience: Experience building or working on billing, payments, metering, or financial systems (or similarly complex, high-integrity data systems).
• Strong Ownership Mindset: Ability to own complex systems end-to-end, with a focus on correctness, reliability, and long-term maintainability.
• Professional Experience: 5+ years of software development experience, including backend development with languages such as Go, Java, Rust, or C++.
• Distributed Systems Expertise: Experience designing and operating scalable, fault-tolerant systems with strong data consistency guarantees.
• Data & Processing Knowledge: Familiarity with real-time and batch data processing, event-driven architectures, and data modeling for financial systems.
• Cross-Functional Collaboration: Proven ability to work closely with Product, Finance, and non-technical stakeholders to translate business requirements into technical solutions.
• Attention to Detail: Strong focus on data accuracy, edge cases, and building systems that handle financial correctness.
• Observability & Reliability: Experience building systems with strong monitoring, alerting, and debugging capabilities.
• Mentorship: Experience guiding engineers and contributing to a culture of engineering excellence.
• Communication Skills: Ability to clearly explain complex systems and trade-offs to both technical and non-technical stakeholders.

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location