Senior Marketing Strategy & Operations Manager

Role Responsibilities

Strategic Partnership & Planning

• Partner with Marketing, Product, and Technology leadership to drive alignment on strategic priorities and growth initiatives
• Connect product strategy, customer lifecycle strategy, and go-to-market execution across teams
• Support planning processes, prioritization discussions, tradeoff decisions, and cross-functional decision-making tied to user growth and engagement
• Bring structure and clarity to ambiguous or cross-functional business challenges

Operational Excellence & Execution

• Improve cross-functional operating rhythms between Marketing, Product, and Technology teams
• Drive planning cycles, business reviews, operational cadences, and executive decision-making processes
• Ensure strategic initiatives are properly prioritized, sequenced, and executed across functions
• Identify organizational friction, dependency gaps, and execution risks before they become larger organizational issues
• Improve how teams prioritize work, allocate resources, define success, and measure business impact across increasingly complex marketing initiatives

Insights & Decision Support

• Conduct deep-dive analyses on user behavior, growth performance, operational trends, and business impact
• Translate data and complex analyses into actionable recommendations for leadership
• Build frameworks, metrics, and reporting that connect performance across campaigns, channels, product initiatives, and broader business outcomes
• Help establish shared success metrics and measurement frameworks across cross-functional teams

Cross-Functional Leadership

• Partner across Product, Engineering, Design, Data, Finance, Marketing, Growth, and Commercial teams to drive alignment on strategic initiatives
• Support integrated campaigns, launches, and strategic initiatives that require coordination across multiple functions and stakeholders
• Connect product roadmap planning, launch readiness, audience strategy, and go-to-market execution across teams

Requirements

Minimum Requirements

• 8+ years of experience in strategy & operations, marketing operations, consulting, marketing management, product operations, or related fields
• Strong strategic problem-solving skills with the ability to structure ambiguous challenges into actionable plans
• Highly analytical with experience using data to drive decision-making and influence senior stakeholders
• Proven ability to drive initiatives from strategy through execution in fast-paced, high-growth environments
• Strong cross-functional leadership skills and ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex topics into clear executive-level recommendations

Preferred Requirements

• Familiarity with product development lifecycles, growth organizations, and technology teams
• Demonstrated AI fluency with the ability to operationalize high-volume creative variant scaling and asset management workflows

Compensation & Benefits

• Base salary range: $138,236 - $162,630
• Equity in Fetch for all full-time employees
• 401k match up to 4%
• Comprehensive medical, dental, and vision plans (including for pets)
• $10,000 per year continuing education reimbursement
• Employee Resource Groups and Inclusion Council participation
• Flexible PTO, 9 paid holidays, and year-end week-long break
• 20 weeks paid parental leave for primary caregivers, 14 weeks for secondary caregivers
• $2,000 Calvin Care Cash for new family members
• Flexible work environment (remote or office) with hardware/software provided