Sales Operations Lead, AMER

What You'll Achieve

• Partner with AMER leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis that help to drive action
• Support the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences
• Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
• Build reporting and presentations for AMER sales leadership to update on the state of the business, both up and across the organization
• Act as a partner to the AMER sales team providing hands-on operational support to drive deals forward and advising with decision-making
• Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
• Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
• Support global planning process locally, including target setting, capacity modeling, territory carving, etc.
• Surface on-the-ground observations and insights to global sales and RevOps leadership

Skills You'll Need to Bring

• 10+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment
• Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue
• Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results
• Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management
• Expert level user of Gsheets / excel experience with BI and Data Analysis tools like Tableau or Hex in business user and/or analyst capacity. SQL proficiency is a plus
• Strong collaborator, works well with stakeholders, gains trust, enjoys working with people
• Demonstrates ability to convey complex information to executives clearly and concisely; can resolve tradeoffs
• Effective communicator across levels and audiences
• Hands on and proactive, with a builders mentality
• Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length
• You're curious and willing to adopt AI tools to work smarter and deliver better results

Nice to Haves

• Experience in utilizing AI tools for data analytics, or a willingness to experiment and learn
• Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro