Senior Product Manager, Tenant Scale

Responsibilities

• Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models.
• Define requirements for the unified deployment platform, including capabilities needed before tenants can be hosted in a unified deployment unit.
• Partner with engineering and highly technical teams to translate infrastructure constraints and platform needs into product direction.
• Collaborate with product peers across the Infrastructure Platforms organization and adjacent infrastructure areas.
• Engage with customers and internal stakeholders on isolation, regional deployment, compliance, and operational readiness needs.
• Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
• Translate complex technical concepts into product plans, priorities, documentation, and delivery milestones.
• Support a collaborative team model in which product managers share ownership across a common pool of work.

Requirements

• Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
• Ability to work effectively with deeply technical engineering teams and discuss system design, deployment models, and platform constraints.
• Knowledge of scaling SaaS or platform-based systems, including multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
• Experience working with customers or internal stakeholders on operational, compliance, or regional deployment requirements.
• Ability to turn ambiguous technical problems into clear product strategy, priorities, and actionable plans.
• Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
• Strong written and verbal communication skills, particularly when explaining complex infrastructure topics.
• Transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms is welcome.

Compensation and Benefits

• United States base salary: $140,000–$170,000 USD.
• Benefits include flexible paid time off, team member resource groups, equity compensation, employee stock purchase plan, growth and development fund, and parental leave.