Technical Program Manager, Field
Technical Program Manager partnering with large enterprise customers to drive complex deployments and adoption of Cursor, an AI coding tool. Own strategic rollouts, build enterprise playbooks and processes, and channel customer feedback to Product and Engineering.
About the job
Responsibilities
- Own the success of our most strategic customer deployments, from initial planning through organization-wide rollout.
- Act as the quarterback across customer stakeholders and Cursor teams, driving alignment, execution, and decision-making.
- Turn ambiguity into clear plans, identify risks before they become problems, and keep complex programs moving forward.
- Build trusted relationships with engineering leaders, executives, and technical teams at some of the world's most sophisticated companies.
- Create the playbooks, processes, and operating model for how Cursor scales enterprise deployments.
- Bring customer feedback directly into Product and Engineering, helping shape the future of Cursor.
Requirements
- Experience leading large, cross-functional technical projects with significant stakeholder complexity.
- Strong customer-facing skills and a track record of building trust with senior technical and business leaders.
- Ability to understand technical systems and communicate effectively with engineers.
- Exceptional organizational, communication, and problem-solving skills.
- Comfortable operating in ambiguity and taking ownership without waiting for direction.
- Bias toward action and a willingness to dive in wherever needed to help customers succeed.
- Experience with enterprise software deployments, technical consulting, solutions architecture, or program management.
- Background working with developer tools, infrastructure, AI products, or technical platforms.
- Experience partnering with large engineering organizations and executive stakeholders.
- Previous experience at a high-growth startup.
Nice-to-Haves
- Experience leading large, cross-functional technical projects with significant stakeholder complexity.
Skills
Program Management, Enterprise Deployments, Stakeholder Management, Technical Consulting, Solutions Architecture, Developer Tools, Ai Products, Infrastructure
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