Manages high-value enterprise accounts for Pigment SaaS platform, driving adoption, expansions, and executive relationships. Requires 3+ years SaaS customer success experience and bachelor's degree.
Guide strategic enterprise customers through product adoption and health improvement for a complex B2B SaaS recruiting platform. Manage ~20 high-value accounts while becoming a product expert to drive retention and outcomes.
The Customer Success Manager will manage a portfolio of Enterprise customers, guiding them to maximize their use of Jellyfish. This role involves building strong relationships, developing success plans, providing product expertise, and collaborating cross-functionally to drive customer retention and expansion.
The Technical Account Manager will guide Enterprise customers in operating Altana's Atlas platform, driving user adoption, product enablement, and value realization. This role involves managing customer relationships, conducting QBRs, and identifying expansion opportunities.
Manage a high-volume book of SMB and Mid-Market customers driving onboarding, adoption, retention, and expansion using data-informed programs and scalable CS motions. Requires 3+ years in Customer Success or Account Management at a scaling tech company.
Drives technical adoption and expansion with strategic partners through hands-on enablement, demos, architecture guidance, issue resolution, and building scalable AI-powered systems for partner success. Blends sales engineering, account management, and customer success expertise in fast-paced remote environment.