Commercial Account Executive

Responsibilities

• Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
• Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
• Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
• Identify customer pain points and align solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
• Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
• Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
• Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
• Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
• Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
• Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.

Requirements

• 5+ years of experience in commercial sales (demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments).
• Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
• Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
• A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
• Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
• Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
• Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
• Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.