Sales Development Representative

Responsibilities

• Research and build a strategic pipeline through multi-channel outreach, targeting enterprise accounts and senior decision-makers.
• Use Salesforce, ZoomInfo, LinkedIn, Nooks, Clay, and Common Room to execute outbound strategies, with phone calls as a primary engagement method.
• Develop, nurture, and qualify opportunities from initial outreach through booked meetings.
• Follow up with inbound leads from marketing campaigns and events, moving them through the sales funnel.
• Collaborate with leadership on outbound prospecting strategies, target accounts, and messaging.
• Build and manage outreach campaigns using data-driven insights to identify and prioritize strategic accounts.
• Evaluate and improve prospecting tactics to increase pipeline generation and efficiency.

Success Measures

• Develop an understanding of the platform, target market, buyer personas, and healthcare organizations' patient billing and revenue cycle management challenges.
• Demonstrate proficiency in cold calling, account research, messaging, objection handling, and multi-channel prospecting.
• Meet activity expectations while building a pipeline of qualified meetings and opportunities.
• Apply coaching and call feedback to improve performance and operate independently within the sales process.
• Meet or exceed SQL, SQO, and pipeline-generation targets.
• Create qualified opportunities through phone-first outbound prospecting across strategic healthcare accounts.
• Demonstrate territory management, account prioritization, and stakeholder mapping.

Required Qualifications

• 6 months to 1 year of experience in a sales or customer-facing role, preferably as an SDR or BDR in a SaaS company.
• Experience with cold calling and multi-channel outreach, especially phone-based lead generation.
• Strong research skills for identifying key accounts and decision-makers and understanding complex business problems.
• Excellent communication and writing skills, with the ability to tailor messaging to different personas and organizational needs.
• Ability to work independently and collaboratively in a fast-paced startup environment.
• Comfort working closely with leadership on sales targets and performance metrics.

Core Competencies

• Resilience through rejection, objections, and challenging conversations.
• Coachability and willingness to apply feedback.
• Phone-first prospecting and confidence engaging decision-makers.
• Curiosity and thorough account research.
• Accountability for activity, follow-up, pipeline generation, and results.
• Adaptability in messaging, tone, and approach.

Preferred Qualifications

• Experience selling to healthcare organizations, particularly in revenue cycle management, patient financial engagement, or healthcare technology.
• Familiarity with healthcare billing workflows, EHR systems, or provider challenges collecting patient responsibility.

Compensation and Benefits

• On-target earnings: $90,000–$110,000 annually.
• Unlimited paid time off.
• Fully paid medical, dental, and vision insurance for employees and dependents.
• Stock options.
• 401(k) with company match.
• Student loan contribution support.