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RipplingRipplingSan Francisco, CA

Senior Revenue Operations Manager

Senior Revenue Operations Manager focused on Canada business growth. Owns operational workflows, Salesforce automations, analytics dashboards, and cross-functional GTM execution in a B2B SaaS environment.

129k – 215k
Hybrid5+ YOERevenue Operations

About the role

Operations & Systems Enablement

  • Own and evolve key operational workflows supporting the partner and customer lifecycle, from onboarding through revenue attribution and payouts
  • Partner closely with Systems, Product, and RevOps teams to design and improve data flows, automations, and processes across Salesforce and our Rippling product
  • Identify and implement opportunities for automation, scalability, and operational efficiency across the partner and customer experience
  • Support testing, rollout, and adoption of new system features and automation initiatives
  • Define and document processes, data definitions, and governance standards to support long-term scale

Analytics & Visibility

  • Partner with Analytics to build standardized datasets that power dashboards for Sales, Finance & RevOps leadership
  • Build scalable systems that allow disparate systems to pass data, bringing visibility to reps, customers and external partners where possible
  • Define success metrics and KPIs for the business and maintain high-quality reporting for Sales, Finance, and RevOps leadership
  • Use data and insights to proactively surface opportunities, risks, and recommendations to senior stakeholders

Cross-Functional Business Partnership

  • Act as a trusted operational and analytical partner to stakeholders across Sales, Finance, Product, Systems, and RevOps
  • Translate partner and GTM strategy into clear operational requirements and system design
  • Balance strategic thinking with tactical execution, ensuring initiatives move quickly while maintaining rigor and quality

What you will need

  • 5+ years of experience in Revenue Operations or a highly analytical role within a B2B SaaS environment
  • Strong technical and analytical skillset with hands-on experience in Salesforce and advanced proficiency in Excel / Google Sheets
  • Working knowledge of SQL and GTM data tools (e.g., Snowflake, Census, ZoomInfo, Clay), with the ability to reason about data models and pipelines
  • Demonstrated ability to operate independently, own complex initiatives end-to-end, and drive outcomes in ambiguous environments
  • Strong attention to detail paired with the ability to zoom out and understand business impact
  • Clear, concise communicator who is comfortable working with stakeholders at multiple levels of the organization

Skills

SalesforceExcelGoogle SheetsSQLSnowflakeCensusZoomInfoClayRevenue OperationsGtm Data Tools
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