Principal Solutions Architect, Professional Services

Leads the design and delivery of enterprise professional services for Docker’s self-hosted, air-gapped, and agentic AI environments. Requires 7+ years in solution architecture or technical consulting, strong identity and container security expertise, and executive-level customer advisory skills.

About the job

Responsibilities

Build and Scale the Professional Services Practice

Develop and codify repeatable reference architecture patterns for self-hosted and air-gapped deployments, MCP and AI-agent environments, identity-provider integrations, and secure software supply-chain workflows.
Translate reference architectures into customer-facing technical collateral, SOW templates, and delivery patterns.
Collaborate with product, marketing, revenue, and partner teams to integrate services into go-to-market motions and align delivery with the AI platform roadmap.
Identify service offerings that drive product expansion, renewals, and customer value.
Support Partnerships and Alliances in selecting, onboarding, and enabling technical integration partners, system integrators, and service delivery partners.

Drive Strategic Customer Outcomes

Advise enterprise customers on containerization, AI workflows, and secure software supply chains.
Lead technical discovery and architecture engagements across enterprise integration layers.
Architect and deliver self-hosted Docker deployments in air-gapped, regulated, and complex enterprise environments, including local image registries, offline toolchains, and compliance-driven infrastructure.
Design and guide implementation of agentic AI toolchains, including MCP server/client architectures, tool orchestration, observability integration, and secure deployment patterns.
Influence long-term technology adoption and investment decisions as a strategic technical advisor.
Deliver or oversee service engagements through internal teams and delivery partners, ensuring technical objectives are met.

Enable Cross-Functional Success

Drive alignment and decisions across stakeholders without direct reporting authority.
Translate enterprise integration patterns, identity and SSO challenges, observability gaps, and AI deployment issues into product, services, roadmap, and partner improvements.

Requirements

7+ years of experience as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS or infrastructure company or consulting firm.
Experience architecting and deploying self-hosted and air-gapped architectures, including local image registries, offline toolchains, network-isolated Kubernetes clusters, and compliance-driven infrastructure.
Enterprise integration experience with identity providers such as Okta, Azure AD, and LDAP/Active Directory, plus OIDC, SAML, SSO, and RBAC in complex, multi-tenant environments.
Working knowledge of Model Context Protocol (MCP), including server/client architecture, tool and resource orchestration, and secure containerized deployment.
Hands-on experience with AI/ML workflows, LLM deployment, and enterprise agentic AI architectures.
Deep understanding of container and software supply-chain security, including Docker Hardened Images, Secure Supply Chain, SBOMs, image signing, attestation, vulnerability management, and runtime governance.
Excellent facilitation and stakeholder-management skills, including executive-level architecture discussions and influence without formal authority.
Experience delivering services engagements that achieve customer value while supporting revenue and ARR growth targets.
Recognition by enterprise customers as a strategic technical advisor.

Nice-to-Haves

Experience architecting enterprise AI platforms, including LLM deployment pipelines, model provenance, artifact signing, and secure AI supply-chain patterns.
Experience enabling system integrators, consultancies, or partner ecosystems.
Consulting experience with Fortune 500 clients in regulated sectors such as financial services, healthcare, or government.
Experience leading AI security architecture engagements covering model provenance, artifact signing, supply-chain integrity, secure MCP deployment, tool and resource access controls, secrets management, and runtime isolation for LLM applications.

Compensation

EU: €119K–€170K plus equity.

Skills

Docker, Kubernetes, Model Context Protocol, Okta, Azure Ad, Ldap, Active Directory, OIDC, SAML, RBAC, Llm Deployment, Sbom, Image Signing, Vulnerability Management, Runtime Governance