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FalFalSan Francisco, CA

AR Specialist

Manage end-to-end AR processes including invoicing, collections, and cash application for a high-growth AI startup. Requires 3+ years AR experience and strong ERP/systems skills.

100k – 140k/yr
On-site3+ YOEFinance & Accounting

About the role

Responsibilities

Accounts Receivable Management

  • Manage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliation
  • Monitor aging reports and proactively follow up on outstanding invoices
  • Maintain accurate customer account records and resolve billing discrepancies in a timely manner
  • Support month-end close activities related to AR and cash application

Collections & Cash Flow Operations

  • Execute collection strategies to reduce DSO and improve cash collections
  • Build strong relationships with customer AP teams to resolve payment delays professionally and efficiently
  • Escalate high-risk or delinquent accounts appropriately while maintaining positive customer relationships
  • Analyze customer payment trends and identify collection risks early

Systems & Process Improvement

  • Utilize collection tools to manage collection workflows, automate outreach, and track collection performance metrics
  • Collaborate with Finance leadership to optimize AR processes, reporting, and controls
  • Partner with Sales to ensure billing accuracy and smooth customer onboarding
  • Help implement scalable systems and best practices suitable for a high-growth startup environment

Reporting & Analytics

  • Prepare weekly AR aging and collections reports for leadership
  • Track KPIs, including DSO, collection effectiveness, and overdue balances
  • Support audit requests and maintain documentation for compliance purposes

Qualifications

Required

  • 3+ years of experience in Accounts Receivable, Billing, or Collections
  • Strong understanding of AR processes, collections strategies, and cash application workflows
  • Experience with ERP/accounting systems
  • Excellent communication and negotiation skills; comfortable calling customers on the phone
  • Strong organizational skills with high attention to detail
  • Ability to prioritize and manage multiple deadlines in a fast-paced environment

Preferred

  • Experience in a SaaS, technology, or startup environment
  • Hands-on experience with Tesorio or similar AR automation/collections platforms
  • Experience supporting enterprise or B2B customers
  • Familiarity with SaaS billing models, contracts, and revenue operations
  • Experience working cross-functionally with Sales and Operations

Skills

Accounts ReceivableERP SystemsCollectionsCash ApplicationTesorioAr AutomationBillingFinancial ReportingKPI TrackingSaas Billing

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