Principal Onboarding Architect

Responsibilities

• Architect and implement a comprehensive onboarding strategy to accelerate productivity of SDRs, AEs, SEs, SDs, and partner sellers.
• Oversee measurement and reporting of all deliveries to track behaviors and program effectiveness.
• Oversee the Field’s monthly in-person Boot Camps at the Menlo Park office and virtual onboarding training sessions.
• Maintain and evolve onboarding content and curriculum covering sales process, product offerings, and operational processes across segments and regions.
• Assist in developing and presenting training content for internal events like Sales Kick-Off (SKO).
• Partner with enablement and leadership teams to refine onboarding strategies aligned with business objectives.
• Collaborate with Field and Partner Enablement teams for smooth transition from onboarding to ongoing development.
• Serve as a consulting partner to global leaders and deliver programming to all field segments.

Requirements

• Must reside in the San Francisco Bay Area and work onsite at least three days per week.
• 7-10 years of relevant experience in Sales/Pre-Sales/Implementation with strong focus on onboarding in enterprise software.
• Experience in learning design (e.g., Bloom taxonomy), measurement (e.g., Kirkpatrick framework), enablement tooling (LMS, CMS, Articulate/Synthesia/RISE), gamification, and program management.
• Experience in fast-changing environments requiring strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
• Proven experience designing and building on-demand and in-person training content.
• Ability to secure executive sponsorship and gain support from diverse stakeholders.
• Unmatched organizational, communication, and presentation skills; sales background strongly preferred.
• Exceptional attention to detail in written communications.
• Skilled in Google Sheets, Google Slides, Google Docs, Google Calendar, AI tools, and Slack.
• Strong consultative skills to conduct discovery, create solutions, and facilitate workshops.
• Bachelor's degree required; MBA or advanced degree in Education a plus.

Nice-to-Haves

• Technical background, particularly in the data industry.
• Direct experience with Snowflake.