Front Desk Coordinator

Responsibilities

• Provide a warm, professional welcome to visitors and employees as the face of the headquarters.
• Anticipate needs, resolve issues quickly, and create seamless experiences for candidates, executives, visitors, and new hires.
• Submit candidate registrations and building tickets, and communicate office maintenance concerns.
• Manage entry points, verify identification badges, and process visitor registration through Envoy while following security protocols.
• Maintain daily logs, incident reports, and security documentation; promptly report maintenance and safety issues.
• Support events by managing registration, badge distribution, NDA completion, and coordination with the Workplace Experience Team.
• Log and distribute incoming mail and packages while maintaining an organized package room.
• Integrate AI and improve processes to create a more seamless visitor experience.

Requirements

• 2+ years of relevant workplace experience.
• Strong emotional intelligence and relationship-building skills across all levels.
• Flexibility to switch between responsibilities and priorities.
• Strong organization and attention to detail; ability to stay calm under pressure and create order in a fast-paced environment.
• Clear, professional, and approachable communication in person, by phone, and in writing.
• Ability to represent the company to executives, candidates, and partners.
• Demonstrated discretion and ability to maintain confidentiality.
• Ability to build cross-functional relationships and coordinate with multiple teams.