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CommureCommureMountain View, CA

Technical Operations Associate

Build internal tools and AI-powered automations for the Infrastructure team using Retool, Vercel, and Cursor. Requires 3-5 years building production internal tools with SQL, APIs, and LLM integration.

85k – 120k
On-site3+ YOEBusiness Operations

About the role

Responsibilities

  • Build and maintain internal tools and operational dashboards using Retool
  • Develop and deploy AI-powered applications and agent workflows using Vercel and Cursor
  • Design and maintain tools connected to live data via APIs, SQL, and webhooks
  • Build credentialing trackers, AI agents for exception-handling workflows, and other operational automations
  • Instrument workflows with logging and monitoring to proactively surface issues
  • Integrate LLM capabilities (summarization, classification, routing, escalation logic) into internal tooling
  • Partner with operational leads to translate business needs into technical solutions
  • Document work and onboard teams that depend on internal tools

Requirements

  • 3–5 years in a technical operations, business systems, or software development role
  • Hands-on production experience building internal tools in Retool
  • Experience deploying web applications via Vercel using AI-assisted development environments like Cursor
  • Solid command of SQL — writing complex queries, modeling data for reporting, and designing ETL pipelines
  • Experience integrating systems via REST APIs, webhooks, and database connectors
  • Practical experience building with LLMs and AI tools — prompt engineering, API integration, and multi-step agent workflows
  • Ability to integrate LLM capabilities into existing internal tooling
  • Strong communication skills with ability to partner with operational leads and document work

Nice-to-Haves

  • JavaScript or Python experience for scripting, app development, and data pipelines
  • Background in healthcare tech, SaaS operations, or clinical workflow environments
  • Familiarity with BI tools (Looker Studio, Power BI, or Tableau)
  • Experience serving multiple internal stakeholders in a shared services or platform team model
  • Exposure to workflow automation platforms such as Zapier, Make, or n8n

Skills

RetoolVercelSQLREST APIsWebhooksLLMsPrompt EngineeringJavaScriptPythonETL
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