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Account Director

Serve as strategic lead managing enterprise Fortune 500 accounts, driving commercial growth and delivering digital media campaigns for corporate reputation and public affairs initiatives.

About the job

What You'll Do

Account Management

  • Serve as the primary day-to-day point of contact for a portfolio of enterprise accounts
  • Interface directly with client stakeholders to solve tactical hurdles and provide strategic advice matching client business objectives with platform capabilities
  • Work directly with a Senior Managing Director to service accounts, supported by a project manager and cross-functional team

Drive Commercial Growth

  • Identify "white space" and new use cases for products within existing accounts
  • Tee up revenue expansion opportunities
  • Maintain pulse on news cycle and industry trends to proactively advise clients on reputation impacts and platform solutions

Cross-Functional Collaboration

  • Strategically lead the client delivery process
  • Work cross-functionally to build, execute, and report on digital paid media plans and budgets
  • Drive outcomes for corporate reputation, public affairs, and B2B marketing campaigns

Own Deliverables

  • Oversee creation of polished, executive-ready presentations
  • Translate complex data into compelling reporting narratives and actionable insights for C-suite audiences

Communication

  • Communicate clearly and expertly with clients at various levels about product offerings, client business, and goals
  • Excel in both verbal and written communication

Experiences and Capabilities

  • 8+ years of experience in public affairs/corporate reputation account management with expertise in digital advertising
  • Proven track record working directly with Fortune 500 clients across multiple departments or large-scale advocacy organizations to drive strategy and revenue growth
  • Excellent written and verbal communication skills with impeccable attention to detail
  • Clear, confident communicator who can think on their feet and build instant rapport with senior stakeholders
  • Ability to translate data into stories of value, impact, and opportunity
  • Natural ability to spot opportunities to solve client problems using the platform
  • Solution-oriented with ability to proactively recommend solutions and quickly identify internal resources
  • High degree of urgency and "client-first" mentality ensuring deliverables exceed expectations
  • Proficient in digital ad ecosystem (Programmatic DSPs, Facebook Business Manager, LinkedIn Campaign Manager, Twitter ads)
  • Energetic and upbeat with ability to maintain composure under tight deadlines

This is a hybrid role. Work from home Monday and Friday, in-office Tuesday through Thursday at the New York City office.

Skills

Digital Advertising, Account Management, Public Affairs, Corporate Reputation, Programmatic Dsps, Facebook Business Manager, Linkedin Campaign Manager, Twitter Ads, Strategic Planning, Client Relationship Management, Revenue Growth, Cross-Functional Collaboration, Data Storytelling, Executive Presentations

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