Account Director

What You'll Do

Account Management

• Serve as the primary day-to-day point of contact for a portfolio of enterprise accounts
• Interface directly with client stakeholders to solve tactical hurdles and provide strategic advice matching client business objectives with platform capabilities
• Work directly with a Senior Managing Director to service accounts, supported by a project manager and cross-functional team

Drive Commercial Growth

• Identify "white space" and new use cases for products within existing accounts
• Tee up revenue expansion opportunities
• Maintain pulse on news cycle and industry trends to proactively advise clients on reputation impacts and platform solutions

Cross-Functional Collaboration

• Strategically lead the client delivery process
• Work cross-functionally to build, execute, and report on digital paid media plans and budgets
• Drive outcomes for corporate reputation, public affairs, and B2B marketing campaigns

Own Deliverables

• Oversee creation of polished, executive-ready presentations
• Translate complex data into compelling reporting narratives and actionable insights for C-suite audiences

Communication

• Communicate clearly and expertly with clients at various levels about product offerings, client business, and goals
• Excel in both verbal and written communication

Experiences and Capabilities

• 8+ years of experience in public affairs/corporate reputation account management with expertise in digital advertising
• Proven track record working directly with Fortune 500 clients across multiple departments or large-scale advocacy organizations to drive strategy and revenue growth
• Excellent written and verbal communication skills with impeccable attention to detail
• Clear, confident communicator who can think on their feet and build instant rapport with senior stakeholders
• Ability to translate data into stories of value, impact, and opportunity
• Natural ability to spot opportunities to solve client problems using the platform
• Solution-oriented with ability to proactively recommend solutions and quickly identify internal resources
• High degree of urgency and "client-first" mentality ensuring deliverables exceed expectations
• Proficient in digital ad ecosystem (Programmatic DSPs, Facebook Business Manager, LinkedIn Campaign Manager, Twitter ads)
• Energetic and upbeat with ability to maintain composure under tight deadlines

This is a hybrid role. Work from home Monday and Friday, in-office Tuesday through Thursday at the New York City office.