Manager, Site Reliability Engineering
Leads the Site Reliability Engineering team for Auth0, setting technical direction, improving platform resilience, and guiding incident response at scale. Requires 8+ years of industry experience, 3+ years of team leadership, and deep expertise in cloud-native infrastructure, automation, and SRE practices.
About the job
Responsibilities
- Lead the SRE team's technical direction and translate organizational vision into actionable roadmaps.
- Drive complex, cross-functional initiatives across product and platform teams.
- Participate hands-on in 24/7 on-call rotations, troubleshooting and remediating incidents on critical systems.
- Build infrastructure resilience through monitoring, alerting, and automation improvements.
- Establish reliability practices and standards centered on observability, resilience, and software engineering rigor.
- Mentor and develop SRE talent through pair programming, design discussions, and code reviews.
- Represent reliability in architectural reviews and strategic planning.
Requirements
- 8+ years of total industry experience.
- 3+ years of hands-on team leadership in SRE or software engineering roles.
- Experience in cloud-native environments and architectures, including containers, Kubernetes, microservices, and databases.
- Expertise with AWS, Azure, and Terraform.
- Strong programming skills in Go or Python.
- Experience building and maintaining production-grade tools, automation, and infrastructure solutions.
- Knowledge of SRE principles, blameless incident response, systematic problem-solving, and software engineering approaches to operational challenges.
- Excellent verbal and written communication skills.
- Experience leading high-performing teams in globally distributed, remote-first environments.
- Strategic vision, technical depth, leadership ability, and a commitment to mentoring senior engineers.
- Ability to submit documentation establishing U.S. Person status upon hire.
Nice-to-haves
- Experience leading reliability initiatives that improved uptime and reduced incident response times at scale.
- Contributions to open-source infrastructure or observability tooling.
- Experience designing incident response programs and runbook automation.
Compensation
- Annual base salary: $182,000–$250,800 USD.
- Equity, bonus, health, dental and vision insurance, 401(k), flexible spending account, PTO, and parental leave may be available according to applicable plans and policies.
Skills
AWS, Azure, Terraform, Kubernetes, Containers, Microservices, Go, Python, Databases, Observability, Incident Response, Infrastructure Automation
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