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Business Operations Associate

Supports the executive team in driving business strategy, managing cross-functional projects, and optimizing operations at a high-growth EdTech startup. Requires 2+ years in consulting, banking, or strategic ops roles plus strong Excel and AI automation skills.

San Francisco, CABusiness OperationsOnsite2+ YOE

About the role

Responsibilities

  • Support senior leadership (CEO/Executive Team) in developing and executing business strategies, setting organizational goals, and tracking progress
  • Act as a point of contact between senior leaders and departments (HR, finance, marketing, operations) to ensure smooth communication and project execution
  • Oversee and manage key business projects from inception to completion, including timelines, resources, and stakeholder expectations
  • Provide high-level operational support to the executive team, including preparing presentations and reports
  • Identify inefficiencies in workflows and propose process improvements to enhance operational performance
  • Create and monitor KPIs to assess business performance, report insights to leadership, and recommend actionable steps based on data-driven analysis
  • Proactively identify business challenges and operational bottlenecks, and work with leadership to implement solutions
  • Foster organizational alignment, lead cross-functional meetings, and ensure priorities are clearly communicated and executed

Requirements

  • 2+ years of experience in management consulting, investment banking, venture capital, business operations, or a strategic role at a high-growth startup
  • Strong leadership and team-building skills with ability to collaborate cross-functionally
  • Strategic thinker with ability to see the big picture and make decisions that drive the business forward
  • Demonstrated ability to build and automate with AI tools
  • Expert MS Excel / Google Sheets skills, comfortable with financial modeling and working with large amounts of data
  • Must be in-office 4 days per week with travel as needed

Benefits

  • Health benefits with up to 100% coverage for employee premiums and up to 80% for dependents
  • Wifi, Employee Wellness, and co-working space reimbursements
  • Flexible PTO plan, paid holidays, and mental wellness days
  • Highly competitive parental leave policies (eligible after 6 months)
  • Autonomous workplace prioritizing health and wellness

Skills

ExcelGoogle SheetsFinancial ModelingAI ToolsProcess OptimizationKPI TrackingProject ManagementCross-Functional CollaborationStrategic PlanningData Analysis

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