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Business Operations Associate

Supports founders and Chief of Staff on high-impact initiatives across GTM, RevOps, HR, and Finance. Drives execution on projects like investor reports, prospect identification, vendor onboarding, and CRM implementations in a fast-paced startup.

New York, NYSan Francisco, CABusiness OperationsHybrid3+ YOE

About the role

What You'll Do

  • Drive execution on key initiatives, ensuring efficient and timely project delivery.
  • Tackle operational challenges to help Rillet meet company-wide goals.
  • Own and manage daily operations across HR, finance, and administrative functions.
  • Design, implement, and improve scalable processes to support organizational growth.
  • Take ownership of high-impact initiatives from day one, such as:
    • Preparing the investor report, identifying high-priority prospects, and setting up outbound sales sequences.
    • Selecting and onboarding new vendors.
    • Project managing the implementation of new CRM features with external consultants.

Who We're Looking For

  • 3 - 5 years of experience in a Management Consulting firm, preferably from MBB or experience in a venture capital, private equity.
  • Previous Business Operations experience.
  • Highly organized, adaptable, and a natural problem-solver.
  • Thrives in a fast-paced, dynamic environment with strong attention to detail.
  • Proven track record of taking initiative, navigating ambiguity, and delivering measurable results.
  • Action-oriented with a bias toward execution—you move quickly, take ownership, and aren’t afraid to pitch in beyond your core responsibilities.
  • Willingness to travel a few times yearly for team offsites, events, and gatherings.

Life at Rillet

  • Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
  • Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
  • Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays.

Skills

CRMSalesforceRevopsProcess DesignProject ManagementVendor Management

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