Client Director - Cardinal Health

Responsibilities

• Own the commercial relationship with strategically important enterprise accounts and serve as the primary executive point of contact across the C-suite.
• Develop and execute expansion roadmaps covering business units, geographies, use cases, and platform capabilities.
• Lead commercial negotiations for expansions, renewals, and multi-year enterprise agreements in partnership with Deal Desk and Legal.
• Convert adoption milestones and realized value into renewal confidence and expansion urgency with Client Value Partners and Value Engineering.
• Position Celonis within customers’ AI strategies, connecting Process Intelligence to LLM, automation, and agentic AI investments.
• Identify and mitigate commercial risks, including sponsor departures, competitive displacement, implementation fatigue, and budget consolidation.
• Maintain multi-threaded executive relationships and documented value stories through leadership transitions.
• Codify account strategies, expansion motions, and transformation-navigation approaches for the broader Strategic Accounts practice.
• Maintain disciplined account plans, pipeline strategy, growth-target coverage, and forecast accuracy.

Requirements

• 12+ years of experience in enterprise SaaS sales or strategic account management.
• At least 5 years managing accounts with $5M+ ARR.
• Deep healthcare and life sciences industry expertise.
• Demonstrated success growing ARR within named accounts over multi-year periods.
• Executive presence and credibility with CFOs, COOs, CIOs, and other C-suite stakeholders.
• Experience navigating ERP consolidations, cloud migrations, mergers and acquisitions, and organizational restructuring.
• Expertise in ROI modeling, total cost of ownership analysis, and value benchmarking.
• Ability to manage long deal cycles and complex stakeholder groups across 12–24+ month expansion periods.
• Experience with ERP, supply chain, finance transformation, or AI-native enterprise platforms preferred.
• Ability to work in team-selling models with value engineering, professional services, partners, and extended go-to-market teams.

Nice-to-haves

• Direct experience with Cardinal Health.
• Familiarity with agentic AI, automation, or intelligent process orchestration.

Compensation and Benefits

• Restricted Stock Units and merit-based refresh grants for full-time employees.
• 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO in applicable regions and generous global PTO.
• Flexible hybrid work model.
• Learning and mentorship programs, including a 70-20-10 learning framework.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid Impact Days for community and environmental volunteering.
• Inclusion and belonging programs.