Leads Stripe’s post-activation expansion organization for startup accounts across the Americas, driving multi-product adoption, coverage strategy, forecasting, and team development. Requires 10+ years leading high-growth sales organizations and at least 3 years managing second-line leaders.
Salary not listed
On-site10+ YOEAccount Management
About the role
Responsibilities
Develop the long-term vision and operating model for Startup (Grower), building specialized sub-teams with distinct charters.
Drive multi-product expansion across a large portfolio of accounts at varying stages of growth, from pre-PMF through rapid scale.
Build and operationalize structured expansion cadences, ensuring every high-potential account has a product-attach strategy.
Design coverage models balancing high-touch investment in the highest-growth accounts with signal-driven, AI-augmented coverage at scale.
Partner with product specialist teams, including billing, treasury, and platform products, to build co-sell motions that compound revenue across the platform.
Create systems that detect breakout accounts accelerating within the portfolio and ensure they receive appropriate coverage.
Make hiring decisions, refine ideal candidate profiles by sub-team, and build a team development engine that grows account executives from early-career through senior levels.
Design compensation and incentive structures that reward expansion and product depth.
Own forecasting and pipeline operating rhythms for a segment with unique leading and lagging indicators.
Work cross-functionally across Product, Engineering, Marketing, and Operations to shape the startup experience and influence roadmap priorities based on customer feedback.
Requirements
10+ years of experience leading high-growth sales organizations, including 3+ years as a second-line manager and experience building specialized sub-teams with distinct operating models.
Proven success driving multi-product platform growth through value-based selling, structured expansion funnels, cross-sell motions, and customer lifecycle design.
Strong systems thinking and quantitative skills for modeling portfolio economics, coverage ratios, and signal-driven investment decisions.
Ability to hire and develop high-performance account executives across various seniority levels while managing long-horizon economics and compounding returns.
Demonstrated success partnering cross-functionally with product, specialist overlay, and customer success teams in a complex platform environment.
Preferred Qualifications
Experience serving startups as customers and understanding the needs of high-growth companies.
Prior experience at a high-growth technology or infrastructure company.
Familiarity with payments, fintech, or financial infrastructure.
Experience designing compensation plans for expansion-focused teams.
Track record of building or leveraging AI and automation to scale coverage beyond linear headcount growth.
Compensation and Benefits
No compensation or benefits information was provided.
Skills
Sales Leadershipaccount expansionValue-Based Sellingcross-sellcustomer lifecycle designportfolio economicscoverage modelsForecastingPipeline Managementcompensation plansAI AutomationPaymentsFintechfinancial infrastructurehiring and team development
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