Staff Product Manager, Infrastructure
Own strategy, roadmap, and execution for the infrastructure powering Harvey's legal AI platform. Translate customer needs and technical constraints into prioritized features balancing scalability, reliability, and security. Requires 6+ years PM experience with complex technical platforms.
About the job
Responsibilities
- Own the strategy, roadmap, and execution for the infrastructure powering every user interaction with Harvey's global legal AI platform.
- Partner with the Head of Infrastructure to define and drive the product vision and roadmap, aligning with company strategy and grounding in customer, data, and market evidence.
- Work closely with engineering, product, and go-to-market teams to ship high-quality products on a predictable cadence and own the outcomes.
- Own infrastructure planning, prioritization, and roadmapping; make crisp prioritization decisions balancing new capabilities against reliability, performance, and security.
- Define metrics for adoption, engagement, quality, and business impact; hold the team accountable.
- Serve as connective tissue across functions, incorporating customer feedback, competitive dynamics, and technical realities.
- Raise the product bar through rigorous specs, reviews, and decision-making.
- Projects include architecting multi-region deployment strategies and developing comprehensive observability infrastructure.
Requirements
- 6+ years of product management experience shipping and scaling software platforms in a production environment, with measurable impact.
- Experience owning complex, technical products end-to-end, including platform, infrastructure, or AI/ML capabilities.
- Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps.
- Fluency working with engineering and design teams on technical trade-offs; comfort with concepts like distributed systems, APIs, and cloud infrastructure to make informed decisions.
- Excellent analytical skills; ability to define metrics and use data to guide decisions.
- Outstanding written and verbal communication; ability to influence and align stakeholders.
- High bar for quality, strong product judgment, and intuition for where product experiences could break down.
Nice-to-Haves
- Experience building products for legal, professional-services, or expert users with demanding accuracy and trust requirements.
- Background with AI/ML products, LLM-powered applications, or high-throughput inference systems.
- Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements.
- Prior experience partnering closely with infrastructure or platform engineering teams.
- Prior career in law or professional-services, or experience building tools for those users.
Compensation
$213,600 - $300,000
Skills
Product Management, Roadmapping, Technical Product Strategy, Distributed Systems, APIs, Cloud Infrastructure, Metrics Definition, Ai/Ml Platforms, Observability, Multi-Region Deployment
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